Job Summary: In this onsite role, you will perform data entry and patient registration in accordance with state and federal regulations. You will handle third-party rejects and respond to high-volume customer inquiries under direct supervision, adhering to standard operating procedures and company policies. Key Responsibilities: + Process new patient registrations by entering data into the pharmacy system, ensuring compliance with HIPAA guidelines. + Handle patient prescription requests and enter refill orders, troubleshooting to obtain missing information and interpreting medical abbreviations. + Resolve third-party rejects by reviewing and gathering necessary information, making corrections, and resubmitting claims. + Communicate effectively with patients and prescribers via inbound and outbound calls, emails, and chats. + Assist pharmacists and communicate issues to staff as necessary. + Obtain and maintain an active pharmacy technician license or certification within the first 90 days. Qualifications: + High School diploma or equivalent GED. + Current AZ Pharmacy Technician License/Registration in good standing (required). + At least one year of pharmacy technician experience in a retail or call center environment is preferred. + Basic PC skills and proficiency in using search engines. + Intermediate keyboarding skills (at least 25 WPM). + Effective communication skills, both written and verbal. + Must be at least 18 years of age. Training Schedule: + Training will take place from 8 AM to 4:30 PM, Monday to Friday, starting November 4th. Subsequent training sessions will begin every Monday through December 2nd. + Contractors must not miss more than 4 hours of training in the first 30 days. Time off exceeding this limit may require rescheduling. Work Environment: + This is a fully onsite position in Chandler, AZ. Flexibility in hours is available, but candidates must be able to work an 8-hour shift between 7 AM and 5:30 PM. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.