Job Description
Responsible for processing prescriptions through the pharmacy system, including adjudication of claims to third-party insurance plans on patient care units. Assist with filling medication orders accurately and in a timely manner, collect medication histories as part of the medication reconciliation process, and participate in multidisciplinary rounds. The DDP Technician facilitates the delivery of medications to patients and their families in hospital and clinic settings, coordinates payments, and communicates issues to the pharmacist and the Prior Authorization Team as needed. Excellent communication skills are required for interacting with patients and their families via telephone and/or in person. Additional responsibilities include participation in service line meetings as required, inventory management, processing co-pay cards issued by drug company programs for eligible patients, and completing prior authorizations according to the volume on the assigned unit. The successful candidate will be conscientious and focused on all patient needs relative to the discharge medication process.
ResponsibilitiesProcess prescriptions through the pharmacy system, including adjudication of claims to third-party insurance plans.Assist with filling medication orders accurately and in a timely manner.Collect medication histories as part of the medication reconciliation process.Participate in multidisciplinary rounds.Facilitate the delivery of medications to patients and their families in hospital and clinic settings.Coordinate payments and communicate issues to the pharmacist and the Prior Authorization Team as needed.Interact with patients and their families via telephone and/or in person with excellent communication skills.Participate in service line meetings as required.Manage inventory, process co-pay cards issued by drug company programs for eligible patients.Complete prior authorizations according to the volume on the assigned unit.Communicate with multiple providers, insurance companies, specialty pharmacies, and manage other aspects of discharge medication management.Perform all roles of a normal technician, including production, prescription processing, and delivery.Essential SkillsRetail pharmacy experiencePharmacy knowledgeData entry proficiency2+ years of experience requiredCertified Pharmacy Technician (CPHT) certification requiredAdditional Skills & QualificationsExperience as a lead tech, specialty pharmacy, or prior authorizationsStrong communication skillsWork Environment
Work in a hospital and clinic setting. Interact directly with patients and their families. Collaborate with multiple providers, insurance companies, and specialty pharmacies. Participate in multidisciplinary rounds and service line meetings. Manage inventory and process co-pay cards. Dress code and attire appropriate for a healthcare setting.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & InclusionAt Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our peopleThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.