Job Title: Pharmacy Technician - Fullfillment/Call Center (Onsite)

Job Description: We are seeking a detail-oriented and dedicated Fulfillment Pharmacy Technician to join our team. You will be responsible for accurately preparing and dispensing medications, maintaining inventory, and ensuring regulatory compliance. Additionally, you will handle inbound calls, support the receipt, review, and verification of patient prescriptions, and enter orders into our pharmacy data system. You will work closely with pharmacists to ensure patient and provider needs are met efficiently.

Responsibilities:

Accurately prepare and dispense medications according to prescriptions.Verify prescription information and dosage instructions.Maintain and update patient medication records.Manage inventory, including ordering, receiving, and stocking medications.Ensure compliance with all state and federal pharmacy regulations.Collaborate with pharmacists and other healthcare professionals to ensure optimal patient care.Operate and maintain pharmacy equipment and automated dispensing systems.Assist in the preparation of medication orders for delivery to healthcare facilities.Perform quality control checks to ensure accuracy and safety of dispensed medications.Provide excellent customer service to healthcare providers and facility staff.Answer incoming calls from patients, healthcare providers, and facility staff.Address inquiries regarding medication orders, refills, and general pharmacy services.Resolve issues related to prescription processing and insurance claims.Document and escalate complex issues to the appropriate personnel.Follow up with patients and healthcare providers to ensure satisfaction and resolve any concerns.

Qualifications:

Valid Florida Board of Pharmacy Registered Pharmacy Technician license.Proficiency in Microsoft Office Suite.Experience with pharmacy processing systems.Familiarity with prescription terminology.Strong computer and typing skills.Exceptional customer service abilities.Reliable with the ability to maintain professionalism.Active listening and problem-solving skills.Strong time management and organizational skills.Adaptability and flexibility in a dynamic environment.Ability to multitask and manage multiple requests simultaneously.

Preferred Qualifications:

National Certification as a Pharmacy Technician.Previous experience in a call-center environment.Experience with third-party claims processing.

Work Environment:

Onsite work at our Lake Mary location.

Pay and Benefits

The pay range for this position is $20.00 - $20.00

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Lake Mary,FL.

Application Deadline

This position will be accepting applications until Jan 13, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.