Pharmacy TechnicianResponsibilities + Order entry and follow-up including new order entry, DC’s, STAT order entry, Accuflow Change logs, mail order entry, CII evaluation, data entry, work queue, blister management, and patient admission into the pharmacy system. + Understand and utilize the pharmacy computer system Framework / DocuTrack for accurate and timely prescription/patient information input. + Research, follow-up, and troubleshoot prescription/patient data entry discrepancies. + Resolve discrepancies in orders with customers, such as illegible prescriptions or potential medication concerns. + Collaborate with Order Entry leadership to meet department goals and objectives. + Contribute to the evaluation and continuous improvement of client services, policies, and procedures. + Establish and maintain effective working relationships with co-workers and customers. + Answer telephone calls as needed to respond to customer needs, ensuring high-quality customer service. Essential Skills + Pharmacy experience + Data entry skills + Order entry proficiency + Registered pharmacy technician + Fulfillment capabilities + Customer service skills + Pharmacy technician certification + Retail pharmacy experience Additional Skills & Qualifications + Strong multitasking abilities + Experience working with multiple locations Work Environment This is a closed-door pharmacy environment where technicians interact with customers over the phone rather than face-to-face. Technicians are scheduled to work one weekend every other week, with a day off during the week when they have a weekend shift. They also work every other holiday, totaling three holidays per year. The dress code includes scrubs or business casual attire with comfortable, clean tennis shoes. T-shirts and leggings are not allowed. Order entry and customer care responsibilities are performed entirely on a computer with a headset. The facility is clean and organized, featuring a front desk, office area for order entry and pharmacists, an operations floor with automated equipment, an IV room, and a break room with coffee, water, and snacks available for purchase. Pay and Benefits The pay range for this position is $20.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Troy,OH. Application Deadline This position is anticipated to close on Mar 20, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.