PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

The Administrative Coordinator/Pharmacy Technician reports directly to the Director of Retail Pharmacy. They assist the Director of Pharmacy in all aspects with all current and future PIH Health Retail Pharmacies. Perform non-judgmental aspects of high-level secretarial duties in accordance with departmental objectives assuring optimal productivity of the Pharmacy Department. Timely distribution of meeting minutes, reports, pharmacy staff reminders (i.e. licensure, CBTs, CPR, etc.), temperature/cleaning logs, policy updates, office supplies ordering/stocking, pharmacy dashboard, pharmacy statistics, nursing inspections, projects, and other assignment(s) as assigned by the Director of Pharmacy. Effectively schedules meetings, compile data for Pharmacy Audits (i.e. pharmacy inventories, drug initiatives, negative drug losses etc.), sort/file narcotic sheets, and submits maintenance requests on behalf of the Pharmacy Department. Train and oversee volunteers utilized for administrative purposes. As a Pharmacy Technician, perform the following non-judgmental duties involved in working in a retail environment under the direct supervision of the Pharmacist: obtaining patient information specific to creating an electronic patient profile, obtain prescription insurance information and accurately enter it in the pharmacy system, check that information on a prescription is complete and legible at the time of drop-off, retrieve the correct medication from inventory, stock/order/update inventory according to established process, prepare medical insurance claims, direct clinical patient questions to the pharmacist for consultation, properly and accurately ring out the patient, inform Pharmacist when there is a new prescription being picked up which requires consultation, and other tasks as assigned by the Pharmacist-in-Charge or Pharmacist-on-Duty. Maintain an ethical, professional behavior ensuring efficient, accurate, timely distribution and control of medications dispensed through the Outpatient Pharmacy and keep current on Federal and State regulations as they pertain to pharmacy in a retail setting. Maintain a positive attitude representing the pharmacy, as well as the entire hospital.