Pharmacy Technician Opportunity

Job Description

This position requires and you *MUST HAVE Texas License TSBP AND national cert PCTB . The role involves providing high-quality customer service and compassionate care to patients, processing live insurance claims, and assisting with copay assistance. The job offers a pay rate of $23/hr. Please ONLY apply if you have both certifications.

ResponsibilitiesHandle inbound and occasional outbound callsProvide strong interpersonal and customer service skillsCommunicate effectively and compassionately with patientsProcess live insurance claimsMake outbound and inbound calls to insurance companies, clinics, doctor staff, patients, and caregiversAssist with copay assistanceInvestigate the status of patient orders and reschedule deliveries if necessaryInput new insurance information for the new yearManage a high volume of calls, averaging 300 calls per day between all agentsEssential SkillsPharmacy technician certificatePharmacy technician certificationPharmacy technician licenseExperience with prior authorizationInsurance knowledgeCall center experienceCustomer service skillsRetail pharmacy experienceAdditional Skills & QualificationsMinimum of 2 years of experience as a pharmacy technicianMUST HAVE Texas License TSBP AND national cert PCTBAbility to handle high call volume and maintain efficiencyStrong attention to detail and accuracyAbility to work independently and as part of a teamWork Environment

The work environment includes shifts from Monday to Friday from 10am-7pm CST, with flexibility required for either shift. Training consists of 3 weeks: the first week includes orientation and SOP training, the second week involves hands-on training, the third week includes performing tasks with trainer observation, and the fourth week involves working independently. The team currently handles an average of 300 calls per day among 90 agents. The role requires a professional attire and adherence to company policies

Pay and Benefits

The pay range for this position is $23.00 - $23.00

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Fort Worth,TX.

Application Deadline

This position will be accepting applications until Jan 1, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.