Our Company PharMerica Overview Join our PharMerica team! PharMerica is aclosed-door pharmacywhere you can focus on fulfilling the pharmaceutical needs of our long-term care and senior living clients. We offer a non-retail pharmacyenvironment. Our organization is inhigh growth mode, which meansadvancement opportunitiesfor individuals who are looking for career progression! Schedule:Monday - Friday 10:00pm -8:30am w/ rotating weekends Pay Rates - Uncertified: $19/hr - PTCB Certified: $22/hr ** must be willing to obtain PTCB certification within 6 months of hire ** We offer: + Shift differential + Health, dental, vision and life insurance benefits + Company paid STD and LTD + Tuition Assistance/Reimbursement + Employee Discount Program + 401k + Accruable Paid-time off Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today! Responsibilities + Triage, interpret and input orders into computerized med order system while meeting accuracy and productivity standards of the pharmacy. Audits input versus documentation and makes corrections as needed + Prepares source data for computer entry by compiling, sorting and verifying information + Ensures completion of necessary information from entry sheets, electronic orders and medication orders for data entry and account setup in dispensing system. Review and route documents to appropriate department(s) + Verify payers and demographic information. Where applicable, fill in gaps in demographic information. Ability to research payer benefits and provide residents with information regarding covered and cost-effective alternatives as appropriate + Working knowledge of drug reimbursement procedures (i.e. benefit investigations, prior authorizations and letters of medical necessity) + Resolve denials identified through adjudication and follow-up on claims in point of sale (POS) + Maintain current knowledge of Medicaid and Medicare D claim regulations and processes + Be willing to obtain out of state technician licensure/registration as deemed necessary + Works with responsible parties, receiving in/out bound telephone calls, clarifies and resolves invoice related inquiries and credit limits + Works with Pharmacy Directors, and Client Billing Services Offices (CBSO) to resolve customer concerns/issues + Works with associates in other functional areas, account management representatives and regional operations to resolve customer service problems + Performs customer satisfaction calls as needed. Provide excellent customer service to external and internal customers in accordance with Company values + Works with other functional areas to resolve customer problems, document problems in designated database, and notify appropriate parties of what action(s) need to be taken + Works under immediate supervision and relies on instructions and pre-established guidelines to perform the functions of the job + Perform related clerical duties and other tasks as assigned Qualifications Education/Learning Experience: + Required: High School Diploma or equivalent Work Experience: + Required: One-year experience in data entry + Required: One-year experience in customer service + Required: One-year experience in retail pharmacy + Desired: Experience with admissions and collections Skills/Knowledge: + Required: Ability to communicate effectively. Skilled in operating a computer. Skilled in performing detailed work Licenses/Certifications: + Required: State registered/licensed Pharmacy Technician + PTCB National Certification must be obtained within six (6) months of start date. Upon completion of PTCB, you will be eligible for an increase to your hourly rate of pay. Behavior Competencies: + Required: Detail orientation; Organization and Planning About our Line of Business PharMerica is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations and post-acute care organizations. PharMerica is one of the nation's largest pharmacy companies. PharMerica offers unmatched employee development, exceptional company culture, seemingly endless opportunities for advancement and the highest hiring goals in decades. For more information about PharMerica, please visit www.pharmerica.com. Follow us on Facebook (https://www.facebook.com/PharMericaCorp/) , Twitter (https://twitter.com/PharMericaCorp/) , andLinkedIn (https://www.linkedin.com/company/pharmerica/) . ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at TalentAcquisition@brightspringhealth.com . Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information. Job LocationsUS-KY-LOUISVILLE ID 2025-161054 Line of Business PharMerica Position Type Full-Time