As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. **Job Location (Full Address):** 601 Elmwood Ave, Rochester, New York, United States of America, 14642 **Opening:** Worker Subtype: Regular Time Type: Time as Reported / Per Diem Scheduled Weekly Hours: As Scheduled Department: 500160 Pharmacy SMH Work Shift: UR - Day (United States of America) Range: UR URCB 203 H Compensation Range: $18.00 - $23.81 _The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: Trains and participates in inventory management, storage, preparation and delivery of medications. Triages phone calls and handles medication requests appropriately, deferring all clinical decisions to a pharmacist for follow up. Effectively communicates with pharmacy colleagues, customers, patients, and all hospital staff. Completes all required training and activities needed for preparation to take and pass the PTCB Pharmacy Technician Certification Exam to become a Certified Pharmacy Technician. **ESSENTIAL FUNCTIONS** + Trains and participates in medication storage and inventory management activities. Stocks medication areas appropriately, including automated systems where applicable. Rotates stock effectively, checking expiration dates to minimize waste, and removing expiring medications from the area. + Trains and participates in customer service activities related to main pharmacy work area. Employs courtesy and uses constructive communication with pharmacy colleagues, customers, patients, and all hospital staff. Triages phone calls and handles medication requests appropriately, deferring all clinical decisions to a pharmacist for follow up. Utilizes effective service recovery techniques to troubleshoot and solve problems that may arise in the medication use system and communicates resolution to appropriate staff in a timely manner. Maintains patient confidentiality at all times. + Prepares for PTCB Certification, typically through completion of the 12-week PTU program. Completes didactic, simulation, and experiential training under administration. Completes all assigned computer-based learning modules in a timely manner, organizing study materials and completing quizzes as required. Attends and completes all assigned experiential rotations as part of the PTU, including ambulatory and acute care experiences overseen by a preceptor at each site. Participates in all activities assigned at the site consistent with Pharmacy Technician duties and responsibilities. Completes all assigned simulation tasks, observed and graded by a preceptor of the program. Works efficiently and limits distractions and downtime while completing course work. Keeps unapproved absences to a minimum and ensures all missed course work is made up in a timely manner. Reviews, understands and follows all policies and procedures applicable to employment and enrollment in PTU as outlined during orientation to the program. + Trains and participates in efficient medication delivery activities. Utilizes pneumatic tube system. Hand delivers patient medications. Documents transfer and tracking of medications as required. + Trains and participates in medication preparation activities. Prepares medication order based on requests or recipes. Obtains correct medication. Determines the number of doses required for the defined time period. Packages medications in accordance with applicable laws. Completes logs where required. Utilizes safety check procedures where required. Operates and maintains automated system or technology as training allows. Performs medication re-packaging processes where applicable to meet patient care needs or stocking requirements. Other duties as assigned. **MINIMUM EDUCATION & EXPERIENCE** + High School diploma or equivalent required + Or equivalent combination of education and experience + Previous work experience in health care or other fast-paced environment preferred **LICENSES AND CERTIFICATIONS** + Be enrolled in the URMC ASHP accredited Pharmacy Technician Training Program (PTTP) or become certified through an alternate method within 180 days required + PHAR-C - Certified Pharmacy Tech via the PTCB Certification Exam within 180 days required The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations. **EOE Minorities / Females / Protected Veterans / Disabled:** The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations. Notice: If you are a **Current** **Employee,** please **log into myURHR** to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. **Learn. Discover. Heal. Create.** Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals At the University of Rochester, we commit to diversity, equity, and inclusion and united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.