Accurately identifies all patients in a manner prescribed by written laboratory policies. Accurately collects all specimens (pediatric through geriatric) and labels samples in a manner prescribed by written laboratory policies. Processes samples according to SOP and properly labels all samples. Trains new employees and students properly and thoroughly using the 3-step process. Completes specimen collections within a timely manner. Obtains accurate patient information concerning medications, weight, height, fax numbers, etc and promptly records this information on the patient’s order. Transcribes physician’s orders into the laboratory computer system in an accurate and timely manner. Responds to and notifies laboratory staff of all STAT and ASAP orders. Delivers all specimens to appropriate sections of laboratory. File, fax, call or mail all patient results in an accurate and timely manner. Documents all faxes and mail-outs in appropriate logs. Maintains laboratory front desk area/phlebotomy area in a clean and orderly manner. Stocks phlebotomy area and trays. Watches supplies and requests supplies to be ordered as appropriate. Does not leave workstation unattended. Uses time between procedures to Department’s advantage. Regularly helps others. Works diligently under time and volume pressures without diminished accuracy or loss of composure.