Yulee, Florida, USA
25 days ago
Phlebotomist
Overview JOB DUTIES Perform various laboratory support functions that include phlebotomy/venipuncture, specimen processing. Responsible for review of test, requisitions for test order, accuracy and inclusion of complete billing information. Ensures proper specimen/patient processing and maintains patient logs. Responsible for providing consistent excellent customer service which includes report of patient lab work. Responsible for clerical duties, responding to telephone/fax requests, and generally assisting customers in any way necessary. Essential Functions • At draw station, verify physician’s orders and identify patients according to established procedures prior to specimen collection. • Perform venipuncture/specimen collection according to established procedure. •Prepare specimens for testing to include proper patient identification, centrifugation when appropriate • At draw station, prepare and “bag” specimens according to established guidelines for delivery to the testing facility. • Assist in various preparatory techniques throughout the laboratory as assigned. • Follows PPE procedures and all safety protocol for specimens • Complete mandatory training, adhere to policies and procedures, time and attendance guidelines, core values, and confidentiality agreement. May be assigned other duties within job scope. • May assist in the training of new employees. • Maintain a positive customer service oriented disposition toward all patients and co-workers. Provide excellent customer service with internal and external patients. • All other duties as assigned Temperament Must be able to perform under stress when confronted with emergency, critical, or unusual situations. Must be capable of dealing with periodic cyclical workload pressures and levels of responsibility. Required to make independent judgments without supervision. Must be able to make generalizations, evaluations, or decisions based on sensory or judgmental criteria. Must have the adaptability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure. Requires the ability to work with people beyond giving and receiving instructions. Qualifications SKILLS, QUALIFICATIONS, AND REQUIRED EXPERIENCE Skills, Knowledge, Abilities • Basic knowledge of laboratory techniques in specimen handling. • Ability to organize and prioritize assignments to work independently as well as a collaborative team member. • Knowledge of venipuncture and skin puncture procedures. • Ability to provide dynamic customer service using various techniques including positive language, calming presence, attentiveness, clear communication, and patience. • Concisely communicate and relate to all levels of the organization, customers and outside agencies. • Attention to detail and quality of work. • Manage stressful situations in a calm, courteous and efficient manner. Experience Requirements Up to 1 year - Requires completion of phlebotomy training program or 6 months of recent phlebotomy experience (clinical or hospital based). - required 2 years - Related field-Phlebotomy and specimen processing - preferred Education Requirements High School Diploma or GED equivalent - required Additional Details: ****************CERTIFICATION from a Medical Assistant or Laboratory Assistant Program*************** Certification/Licensure Requirements Certificate - required at time of hire CRP Certified - required at time of hire UFJPI is an Equal Opportunity Employer and Drug Free Workplace
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