Employment Type:Full timeShift:

Description:Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity ESSENTIAL ​FUNCTIONS: Receives the physician request; properly identifies patients; collects blood specimens from patients; and promptly draws and correctly labels the specimens. Uses developed scripts for specified patient interactions and maintains a pleasant relationship with patients, visitors, and staff.. Accurately performs venipunctures, heel sticks, and finger sticks, ensuring proper specimens for testing as well as ensuring patient safety.  Ensures delivery of the specimens to the processing area as soon as possible to maintain specimen quality.   Follows established procedures and policies to obtain optimal test turn-around-times. Uses a computer to review and receive laboratory orders. Handles incoming and outgoing telephone calls utilizing excellent customer service skills.  Proficiently uses office equipment to provide clerical support and maintain files. Cleans and stocks phlebotomy cart and maintains work area. Meets defined workload productivity standards.  Supports and utilizes LEAN principles.    Fully understands and is committed to providing quality service to all clients, both internal and external.   MARGINAL FUNCTIONS: Functions as a team leader in absence of a team leader.   Trains new employees and students.   Performs special department projects as designated.   Serves on hospital and laboratory committees as approved by supervisor/manager.    MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: High school diploma or G.E.D. required. Completion of certified phlebotomy course, 1 year previous phlebotomy experience, or successful completion of phlebotomy courses as part of another degree or certificate program required. Proof of completion of Mandatory Reporter abuse training specific to population served within 3 months of hire. 

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.