Work Status Details: Full Time | 80.00 Hours Every Two Weeks
Exempt from Overtime: Non-Exempt
Shift Details: Monday-Friday 8 am-4:30 pm
Department: Family Medicine Clinic FRPS | Reports To: Clinic Manager-Occupational Health

The mission of Faith Regional Health Services is to serve Christ by providing all people with exemplary medical services in an environment of love and care. As a provider-led multispecialty healthcare team, Faith Regional Physician Services is committed to delivering high-quality, comprehensive services to the people of Northeast Nebraska.

Summary:
Draws and collects blood samples from patients, verifies records and prepares specimens for laboratory analysis. Has knowledge of commonly used concepts, practice, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision.

Responsibilities:

Essential Job Duties and Responsibilities:

1. Demonstrates ability to appropriately modify approach and procedures to meet needs of age/diversity of population served for the following age groups:

☒ Neonate (birth – 28 days)

☒ Infant (29 days – less than 1 year)

☒ Pediatric/Child (1 year – 12 years)

☒ Adolescent (12 years – 18 years)

☒ Adult (18 years – 65 years)

☒ Geriatric (over 65 years)

Incorporates cultural considerations in the provisions of care.Knowledge of growth and developmental stages.Considers life changes/effects on health beliefs and behaviors.Provides necessary safety measures.Provides information and involves family/caregiver in decision making.

2. Performs all responsibilities/duties required by the Laboratoryas defined in the scope of practice, to assure that the unique nature of the patient is addressed. This includes, but is not limited to, the age of the patient served.

3. Performs phlebotomy (venipuncture, finger stick, and heel stick) according to established procedure.

Maintains competency and proficiency in all phlebotomy procedures with minimal discomfort to the patient, keeping up to date with policy, technical and procedural changes.Draws blood from patients (adults, children, and infants) finger, vein, or heel, observing the principles of asepsis to obtain blood samples.Completes assigned tasks accurately and timely, adhering to laboratory standards, policies, and procedures.

4. Identifies patients and properly labels specimen tubes.

Identifies patient by verifying name and date of birth on patient armband.Labels all specimen tubes following established procedure: Name, Date of Birth, Date and time of draw and phlebotomist initials (or use of LIS generated label).

5. Determines priority of STAT draws. Ensures timely transport of all patient specimens to lab for testing.

Prioritizes STAT requests. Draws STATs within 10 minutes of request.Ensures that STATs are transported to lab on a priority basis immediately for serious cases: 15 minutes for Timed labs and hourly for routine labs.

6. Utilizes computers as appropriate in completing assigned functions.

Responsible for accurate computer entry of patient demographic and test information.Verifies all information for accuracy.Performs order entry/order transcription with no errors.

7. Organizes assigned work, meets deadlines, and accurately completes workload statistics.

Draws assigned patients by the end of shiftMeets deadlines for such things as competency, safety, procedure manual review, compliance, and new test training.Responsible for maintaining adequate phlebotomy and clerical supplies in the work area, ordering items as required.Responsible for a specific departmental or laboratory project, duty, responsibility for greater than 6 months of the year or serving as a productive participant (defined by team leader) on a multidiscipline project or problem-solving team.Perform point of care testing as designated by the Clinic Manager.Prepares outgoing mail, correspondence, emails and facsimiles.Displays problem solving and decision-making skills.80% attendance and participate in clinic department meetings.

8. Helps co-workers when needed and communicates with clients, coordinators, other departments, and laboratory departments when needed to ensure an orderly workflow.

Assists co-workers with blood-drawing procedures as needed.Informs Supervisor of problems in obtaining specimens for any reason.Maintains effective communication (oral and written) with clients, coworkers, and coordinators, transmitting ideas clearly and concisely.Answers phone and responds to non-technical questions from office personnel and patients.

9. Attends all required safety training programs and can describe his or her responsibilities related to general safety, department/service safety, and specific job-related hazards.

Responsibly follows the hospital exposure control plans/blood borne and airborne pathogens.

10. Readily accepts changes in assignment. Performs work level of equal skill and responsibility as needed. May also perform work of a higher level in preparation for increased responsibility and may be required to do work of less responsibility when the workload of the department is required.

11. Will act as a receptionist, greet patients, and answer phones in the outpatient lab when required.

12. Is responsible for the daily cleaning of equipment and maintaining neatness throughout the department.

13. Records daily temperatures of all refrigerators in the phlebotomy areas.

14. Report issues to Clinic Manager.

Report absentee call-ins to the Clinic ManagerObserve your department to ensure staff are performing their work assignments in accordance with proper laboratory procedure. Report problems areas to the Clinic Manager/Department Director.

15. Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the department and shift.

Hours will be dependent on patient census and workload. Ability and willingness to work a flexible schedule, to include after-hours and weekends as necessary.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other information:

Job Requirements:

The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required.

EDUCATION:

GED or High School Diploma required.

Previous Experience Requirements:

EXPERIENCE: 

Previous healthcare experience preferred.

Skills/Knowledge Requirements:

SKILLS:

Language Skills – Ability to read, write, speak, and understand the English language required. 

Faith Regional Health Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.