Phone Operator
Amergis
Phone Operator
+ Monday-Friday
+ No observed holidays/No weekends
+ 8:30am-5pm
+ 40 hrs a week
+ ASAP
+ 13 weeks
+ $19/hr
Details :
+ In-person interviews preferred
+ They'll be handling a large call volume into the clinic
+ The operator’s do not transfer many calls. They open a ticket and put it on a platform called Navigating care and it assigns the message the appropriate person. –nurses, schedulers, patient benefit reps.
Requirements
+ Experience handling phone calls in a clinical/medical setting
+ Good customer service experience
+ NEEDS TO BE: quick learner, good multitasker, dependable
+ Already active candidates preferred
+ minimal employment gaps/jumps
General Comments
Submission Template -
o Resume PDF (title: First Name Last Name Resume)
Name:
Number:
Email:
RTO: (cannot exceed 5 days)
Soonest they can start:
Years of relevant experience:
Resume highlights:
Interview availability: (provide 3 specific times)
Availability for management screening call:
Did you ask the screening questions?: (please include any background disclosures/covid status)
Have they worked for TxO before?: (if so, explain)
Match ID#:
Be sure to ask these screening questions prior to submittal:
Education Verification
o Do you have access to your diploma? high school diploma / GED / accredited college
Employment Verification
o Does everything on your resume align exactly with your work history?
Drug Screen / TB Test
o Inform them that they will need to take one & if they’re okay with it
Background check
o Is there anything you would like to disclose prior to running backgrounds?
Benefits
At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:
+ Competitive pay & weekly paychecks
+ Health, dental, vision, and life insurance
+ 401(k) savings plan
+ Awards and recognition programs
*Benefit eligibility is dependent on employment status.
About Amergis
Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.
Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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