About The RoleOur Authentication Centers (warehouses) are where the magic happens! The Art & Science of Real comes to life within our facilities located in New Jersey and Arizona — combining the knowledge of hundreds of luxury experts with cutting-edge, proprietary technology. As consigned goods travel into our facilities, the team processes, authenticates, and photographs each item in preparation for listing to our website. As a Photography Lead, you will help ensure products are being photographed according to TRR standards and in a timely manner. If you are a self-motivated individual who thrives in a fast-paced, production-driven environment, this could be the perfect match!

What You Get To Do Everyday

Help oversee up to 10 employees on the Photography team to coach them to meet units per hour (UPH) standards week over week

Train new employees to meet UPH standards, planning, assigning and directing work, evaluating performance, coaching and developing employees, and problem-solving

Answer daily questions regarding studio policies, up-to-date style guidelines, category UPHs, Expediting standard operating procedures (SOPs’) and training SOPs 

Assist in the setup of the studio when needed which may include lights, cameras, lens or any other equipment that helps the studio run

Assist with photography production as needed

Assisting with various tasks to help the studio run effectively and efficiently while maintaining TRR standards

** This role is performed in a studio with flashing lights of varying frequency and intensity and requires the use of multiple screens (camera, laptop, monitors, etc.) and may be triggering for those with photosensitivity. Additional information is available upon request.

What You Bring To The Role

Minimum Requirements:

[INTERNAL POSTINGS]Minimum 6 months of experience working at TRR achieving hourly quotas

[EXTERNAL POSTINGS]Minimum 1 year of experience working in ecommerce warehouse or production setting, achieving hourly quotas

Strong leadership aptitude and a desire to grow into a management role 

Ability to work well independently, but lead by example in a team environment

Outstanding oral and verbal communication; comfortability with cross functional communication

Positive and encouraging demeanor with ability to motivate others

Ability to read and understand KPIs and Looker reports

Internal candidates must have positive KPI’s and productivity metrics

Preferred Requirements:

Proficiency with Mac OS, Google Suite, Cameras, and Capture One Pro Software

Experience photographing multiple product categories with strong units per hour (UPH) results and styling percentages month over month

Leadership experience

Compensation, Benefits, + Perks

Employee Stock Purchase Plan (purchase stock at discounted rates)

401K (with company matching up to $1000)

Medical, Dental & Vision Insurance

Paid parental leave

18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work) & 10 Paid Holidays

The expected hourly rate for this role is 18-21.83. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service. 

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.