Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology — video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a valued team. Apply today and be phenomenal—build a meaningful career while protecting what matters most through innovative security technology. Allied Universal® Technology Services is looking to hire a Physical Security Specialist. The Specialist is responsible for the software-specific support of our installation team to include the integration and interface of multiple disparate software applications into fully functioning solutions. This position will be responsible for all levels of system head-end commissioning, upgrades, and advanced diagnostics to achieve the defined functionality of systems operation. **RESPONSIBILITIES:** + Capable of advanced integration between disparate electronic security systems + LAN & Network configurations experience include wireless communications system + Perform system diagnostic, programming, troubleshooting, configuration scripting and service analysis duties to ensure a fully functioning system + Work with Project Managers, End Users and Technician team to provide assistance in regards to the software systems + Troubleshoot project issues and engage appropriate resources as needed + Escalate significant issues to the management team as needed + Work with the Project Management team to coordinate project and work schedules to ensure project efficiencies + Take the lead in end-user User Software training **QUALIFICATIONS (MUST HAVE):** + High School Diploma or equivalent experience + In-depth knowledge of industry-leading security system and equipment providers + Advanced working knowledge of Windows-based platforms, including desktop and server versions, as well as VB scripting. + Ability to read and understand advanced technical information and documentation + Proficient with MS Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint and Word) + Results-oriented problem-solving skills that meet client and employee needs **Preferred Qualifications (NICE TO HAVE):** + Associates or Bachelor's degree in computer science or related field + Two (2) plus years in a technical support software or relatable field + Certification with major enterprise-level security/access control systems + Certifications in the following Software platforms are preferred + Symmetry Access Control, FLIR, Axis, Milestone, Agent VI, Commend, and Guardian Shooter Detection + Professional Certifications **BENEFITS:** + Medical, dental, vision, basic life, AD&D, and disability insurance + Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements + Eight paid holidays annually, five sick days, and four personal days + Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. **Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices . **Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices . **Job ID:** 2025-1334774 **Location:** United States-New York-Rochester **Job Category:** Engineering