At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. **_Physician Office Secretary - Lagrange Primary Care - Mercy Health_** **THIS IS A COLLECTIVE BARGAINING UNIT POSITION** **Shift/Schedule** + Full Time, Scheduled for 40 hours per week + Shift Times: 7:45am-4:15pm, Monday-Friday **General Summary** Greets, instructs, directs, and schedules patients and visitors. Serves as liaison between patient and medical support staff. Promotes a positive climate for good interpersonal and interdepartmental relationships. **Minimum Knowledge, Skills and Abilities** + Knowledge of medical office procedures, grammar, spelling in order to type or write patient information. Proficiency with Microsoft Office applications. Medical Terminology required. Knowledge of and experience with electronic medical records strongly preferred. + Skill in using a computer, fax machine, photocopier, postage machine and calculator. Greeting patients and answering the telephone in a pleasant and helpful manner. Establish and maintain effective working relationships with other employees, patients, organizations, public and superiors. + Ability to speak clearly and concisely. Read, understand, and follow oral and written instruction as well as specific medical instruction and medical terminology. Maintain confidentiality of sensitive information. Clearly communicate in written form and verbally with patients, clerical, administrative staff and the public. + High School Diploma or GED with approximately two to three years experience in a health care medical practice and or certificate from a credentialed medical program is desirable in order to fully develop skills and become knowledgeable about departmental and organizational procedures. **Working Conditions** + Work is performed in a normal work environment with little exposure to noise, dust, temperature and the like. + Office environment requires both desk and counter work. Involves contact with employee, administration, patients and public with occasional exposure (less than 20%) to communicable or infectious diseases from patients. + Ability to concentrate and pay close attention to detail 80% or more of the work time. + Moderate level of physical effort exerted 50 % or more of the work time. + Ability to stand, bend and walk 80% or more of the work time. + Ability to travel between clinics. Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more *Benefits offerings vary according to employment status All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com