The Physician Practice Coordinator for Orthopedics supports the physician and clinical staff in the delivery of health care by performing a range of administrative related tasks to maintain a smooth and efficient front and back office workflow. This position also serves a key role in coordinating the patient experience within the practice through performing various administrative tasks that encompass patient communications, provision of health education information, coordination of translation services. Responsible for day to day supervision of assigned physician practice including management of physician practice clinical and surgery schedule.
Job Duties and Responsibilities
Performs all functions related to surgery scheduling including verifying insurance, scheduling of patients pre & post-operative appointments, acquiring health clearances, surgery authorizations and scheduling surgical assistants. Ensure that all pre-operative studies are scheduled and completed prior to surgery.Manages physician referral work queues by completing referrals in Epic corresponding to PPC tasks.Manages physician practice in coordination with medical assistants and other appropriate staff. Trouble shoot patient/physician issues and takes appropriate action for resolution.Handles administrative functions including physician correspondence, forms and request for authorizations, Cedars-Sinai med-legal patients, expense reports, calendar and other transcription needs when needed. Works with workers compensation adjusters, nurse case managers, submits WC request for authorizations and follows up to acquire statuses and receipt of documentation.Completes credentialing when needed at all physician facilities, ensures CVs are updated and medical staff privileges are current (CA license & DEA).Monitors work flow, assists in work assignments, recommends areas for improvement, interfaces/liaisons with other departments, assists in meeting/auditing.Coordinates MD mentoring opportunities with fellows, students, etc.Works with the billing and HIS departments to deliver information for requested chart audits. Ensures that appropriate surgical reports, and daily clinic charges are sent to the billing department without delay for efficient reimbursement. Works closely with billing department to facilitate financial arrangements for individual patients.Acts as a liaison between physician and patients in communicating surgery concerns. Provides surgical scheduling information, resource coordination, and support to patients before, during and after surgery procedure(s). Provides health education materials including forms, videos, articles to advise target population of health topic as directed by physician. Develops with the physician, materials for patients pre- and post- surgery and correspondences in between.Provides support to physician with outside services, including, profession/collegiate teams, teaching and speaking engagements. Manages and coordinates logistics of care for VIPs and patients with special needs.Coordinate patient care with medical assistants, imaging department, outside facilities and other physician practices.Act as a liaison between sports teams and the appropriate physicians to coordinate athlete's care.Qualifications
Education:
High school diploma or GED required. Bachelor's degree preferred.
Experience:
Three (3) of experience working with a large medical group practice, and surgery scheduling experience in a high volume call setting. Proficient in insurance protocols and have knowledge of HMO, PPO, and POS plans. Experience working with worker's compensation carriers and an understanding of the WC cycle and protocols.
About UsCedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.
About the TeamWith a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai’s medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond.
Req ID : 4548
Working Title : Physician Practice Coordinator - Kerlan-Jobe Institute
Department : Kerlan - Jobe Park Terrace
Business Entity : Cedars-Sinai Medical Care Foundation
Job Category : Clinical Operations
Job Specialty : Clinical Operations
Overtime Status : NONEXEMPT
Primary Shift : Day
Shift Duration : 8 hour
Base Pay : $22.79 - $34.19