Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
Provide personalized care and service by consistently demonstrating our I CARE values:INTEGRITY: We are honest and ethical in all we say and do.COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.ACCOUNTABILITY: We hold ourselves accountable for all our actions.RESPECT: We treat every individual as a person of worth, dignity, and value.EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given jobDisplays cultural humility, diversity, equity and inclusion principlesActively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS
Consults with senior management and/or Charis on physician and executive-level openings to identify job specifications, and candidate criteria, to understand their business, identifying recruitment strategies and providing recruitment and workforce planning services to meet the needs to hire talented and diverse candidates.Consults with department clients to define short and long-term staffing needs (based on succession planning, hiring forecast, expected/unexpected turnover and new program development), proactively addressing these needs.Conducts screening and interviews executive-level and physician talent utilizing leadership interviewing and assessment tools (i.e. behavioral interview techniques, etc.). Ensures a positive applicant and hiring manager experience throughout the hiring process which includes timely application follow up and interview status. Ensures non-selected candidates receive appropriate communication.Serves as a role model and mentors peers as needed. Recommends opportunities for improvement of department score for turnover/retention/employee engagement.
SERVICE ESSENTIAL FUNCTIONS
Recruits passive and active candidates through a variety of creative recruitment technology strategies, tools and social platforms, utilizing cultural diversity and inclusion principles. Manages all phases of search assignments with executive recruiting firms.Develops and implements physician recruitment plans and/or key jobs that identify sourcing activities, project recruitment costs and take into consideration other issues that impact ability to recruit and retain qualified applicants including, but not limited to, compensation and other labor market issues.Manages all phases of physician recruitment, assessment and selection (full life cycle recruitment). Provides information on Houston Methodist opportunities to applicants, emphasizing the employer of first choice. Takes appropriate action to ensure a successful hire.Assists peers, when appropriate, and partners with HR team to ensure a smooth, seamless onboarding process. Consistently communicates updates to applicants and hiring managers.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
Practices appropriate hiring through a thorough understanding and compliance of employment law. Manages all information in the applicant tracking software, following Houston Methodist procedures for hiring and dispositioning candidates.Recommends needed metrics, qualitative information and client feedback to project vacancies in key jobs for each fiscal year. Regularly produces and shares recruitment metrics on a regular basis. Meets and/or exceeds department metrics e.g. time-to-fill, number of positions filled, and diversity of candidate pool.Utilizes feedback and data to provide best-in-class recommendations to clients. Reviews key business indicators and work with management, Human Resources and Talent Acquisition team to identify, develop and deploy continuous improvement initiatives.
FINANCE ESSENTIAL FUNCTIONS
Identifies appropriate search mediums to support executive and physician staffing. Selects executive recruiting firms, negotiate contracts, and maintains on-going relationship. Effectively recommend salary offers in alignment with Houston Methodist compensation philosophy.
GROWTH/INNOVATION ESSENTIAL FUNCTIONSServes as talent consultant on best practices and recruiting to clients and peers. Maintains knowledge of current trends and developments in the areas of recruiting, Human Resources and healthcare by reading appropriate books, journals, articles and literature and attending professional development activities including webinars and professional association meetings. Continually researches and evaluates external marketplace and maintains ongoing awareness of business environment.Networks with professional associations, diversity organizations, leadership institutions and key agencies for candidate cultivation and development, and to promote a positive image of Houston Methodist internally and to the external market.Seeks opportunities to identify self-developmental needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION
Bachelor's Degree
WORK EXPERIENCE
Five years of Human Resources experience with at least three of those years with demonstrated solid physician and/or executive experienceHuman Resources exposure in a healthcare/academic medicine environment preferred License/Certification LICENSES AND CERTIFICATIONS - REQUIRED
N/A
LICENSES AND CERTIFICATIONS - PREFERRED
Certified Internet Recruiter (CIR)-AIRS ANDPhysician/Provider Recruitment Professional (CPRP) certification from the Association for Advancing Physician and Provider Recruitment (AAPPR) KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesAbility to influence hiring management to move quickly in selection and offer stages to optimize the opportunity to hire top candidates; meets/exceeds customer expectationsProven success in hiring passive candidatesDemonstrated ability to manage multiple projects and competing demands, with minimal supervision, including organizing work flow, setting service level agreementsAbility to work independently and accept constructive feedbackCapable of handling challenging/difficult situations, and strong attention to detailDemonstrates sound judgment and executes proficient critical thinking skillsDemonstrated success working independently, forging relationshipsExhibits strong interpersonal and teamwork skills with all levels of the healthcare team and assures delivery of excellent customer service to all candidates, leadership, patients, visitors, physicians and co-workersAbility to be extremely adaptable and flexible and maintain a positive work style, actively participating in problem-solvingStrong knowledge and application of Federal and State employment laws, regulations and legislationPossesses advanced computer knowledge and proficiency in various computer systems e.g. Applicant Tracking System (ATS), Human Resources Information Systems and Microsoft Office software
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform NoScrubs NoBusiness professional YesOther (department approved) No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
On Call* No
TRAVEL**
**Travel specifications may vary by department**
May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area No Company Profile
Houston Methodist Specialty Physician Group - As one of the nation’s leading hospitals and academic medical centers Houston Methodist has brought together some of the nation’s leading experts in multiple specialties to serve our patients. As part of Houston Methodist Specialty Physician Group (HMSPG), these specialists not only provide excellent clinical care, but are on the forefront of research, developing leading-edge technologies and treatments, and teaching the medical pioneers of tomorrow. This combination of clinical service, research and academics ensures patients have access to the latest in treatments and technologies while providing the best in comprehensive patient care. Established as a non-profit corporation and certified by the Texas State Board of Medical Examiners, HMSPG enables physicians to maintain autonomy with respect to their clinical practice while growing their practice within an academic environment.
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