**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** + Create an exceptional experience at the pickleball areas by providing superior customer service. + Maintain the pickleball area by keeping clean, organized and stocked at all times. + Ensure all chairs and courts are clean and in orderly fashion. + Maintain entire pickleball area by replacing any missing items and/or repairing (when possible) any items needing attention. Open maintenance tickets using Quore to notify engineering when necessary. + The position assists in programming the pickleball areas for the senses: sight, sound, smell, touch, taste. + Organize and record waivers and necessary documents for all players (both hotel guests and public players). + Assist hotel guests with pickleball scheduling in a professional manner and ensure no overbooking occurs. + Process and secured payment for public players through CourtReserve. + Wipe and sanitize pickleball equipment after each use. + Other departmental duties as assigned. **What You Bring:** + Excellent customer service skills and detail-oriented + High School Diploma is preferred. + 1 year of experience in customer service or similar role. + Flexible schedule, able to work evenings, weekends and holidays. + Exceptional verbal and written communication skills. + Must be creative, willing to experiment and value relationships and understand how they impact the success of the property Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (https://ihg.scene7.com/is/content/ihg/IHG\_DAM/kimpton-hotels/2018-brand-pages/amer/pdfs/eeo-policy-kimpton.pdf) . **Be Yourself. Lead Yourself. Make it Count.**