Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
A Typical DayThe Pipeline Accounts Manager III will lead multiple customer facing operational organizations while partnering with internal Sales teams to build strong, lasting client relationships. As the Accounts Manager, you will serve as the central point of contact for clients for all fulfillment issues, status questions, and loan level problem solving.
The Pipeline Accounts Manager will:
Manage high volume, high net worth, complex client accounts and assist in capacity planning within assigned regionsLead team to review all pipeline loans for invalid stipulations or identification of alternative solutionsIdentify and resolve client issues/friction and escalate to department leadership as necessaryOversee onboarding and training for all assigned regions and accountsManage individual SLAs and turn times on all loans in the assigned pipelineConduct quarterly book reviews and loan level file review to senior leaders and senior managementPerform other related duties as required and assignedDemonstrate behaviors which are aligned with the organization’s desired culture and value What You’ll Bring Bachelor’s degree or higher in Business Administration, Finance or related field or applicable direct industry experience5+ years of mortgage experience with contemporary knowledge of mortgage industry and operational practicesFunctional understanding of applicable Federal, state and local lending regulationsExpertise in a variety of Industry concepts, practices & proceduresBasic software proficiency including Microsoft Office Suite Why You Should Join
As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.
Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:
Comprehensive Medical, Dental, and VisionPaid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
To learn more about our benefits visit: https://pennymacnews.page.link/benefits
Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:
Lower in range - Building skills and experience in the roleMid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role
Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
Salary $65,000 - $100,000 Work Model OFFICE Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.
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