Position Title: Territory Sales Director – Middle East

Direct Reports: None

Reports To: Regional Director EMEA

Employment Status: Full Time, Exempt

Salary Band: Director

Work Location: Fully Remote

Travel Requirements: 50% or greater as required – domestic and international

Salary: $80,000 - $110,000 USD base, commensurate with experience

Commission Eligible: Yes

Bonus Eligible: Yes – based on performance goals and organizational performance

Sales Target: Yes

Billing / Revenue Target: No

Sponsorship Candidates must have the legal right to work in the country in which they reside

Relocation: None

TO APPLY

Please apply via the Griffin Health Services Opportunities website. Your application will require you to upload a CV/resume and cover letter. Applications submitted by  other means will not be accepted. If you have any questions, please email careers@planetree.org

Position Summary

Planetree, a global nonprofit organization founded in 1978 to improve healthcare experience, is growing and requires a Territory Sales Director – Middle East to join our growing global sales team. The sales team serve as the first touchpoint in the client journey with Planetree and are essential in creating a lasting professional and personalized experience for prospective client organizations. The continuous growth of sales is a critical focus and function of the global sales team to ensure the ongoing viability of Planetree. This is an ideal opportunity for someone who is hungry for growth and obsessed with sales and relationship management. The successful candidate must thrive in a fast-paced, client-facing role and want to engage with organizations around the world to advance a compassionate, person-centered vision for healthcare.

The Territory Sales Directors are responsible for meeting sales targets within the designated territory and contributing to growth within their region. The Territory Sales Directors will grow their sales pipeline through lead generation and relationship management. Collaboration with marketing and other Planetree corporate services will be critical to understanding how to sell and connect with the broad Planetree organization to interested clients. The ideal candidate will have prior experience successfully establishing, growing, and converting a sales pipeline for a defined territory.

Responsibilities

Sales & Business Development

Develop and execute a Territory Sales Plan to reach and exceed annual sales targets Create and communicate sales goals and ensure the Executive Team are informed on the progress of those goals Present and sell Planetree products and services to existing and new clients Manage and grow sales pipeline Ensure Salesforce CRM is updated and accurate across relevant record types Manage a personalized and professional handoff from sales conversion to the Consulting team Create proposals and utilize pricing models based on the unique needs of each prospective healthcare client Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs Present sales pipeline progress at operational meetings and manage to KPI targets (conversion rate, lead growth, etc.) Grow leads through cold calling / presenting and utilization of other sales techniques to grow Planetree’s reach Understand and monitor industry trends, healthcare challenges, and product demand to inform sales growth strategies Report on forces that shift strategic directions of accounts and tactical budgets Develop annual territory budgets in collaboration with associated Regional Director Resolve client inquiries and complaints through consistent and timely communication Demonstrate an ability to consolidate large datasets into distilled themes and recommendations including an understanding of relationships between qualitative and quantitative data Understands and effectively applies the concepts of differentiation and adding value Independently manage travel to both domestic and international locations Submit expenses and other documentation in a timely manner

Planetree Corporate Services

Collaborate with Planetree corporate services as required for complex proposals, client requirements, and requests for proposals/tenders Complete required training and maintain competency in all Planetree products and services Provide feedback from clients to Engagement, Consulting, and Marketing teams to improve and develop services Prepare presentations and speak at conferences to represent Planetree and its services as required Contribute to thought leadership efforts through activities such as webinars, case studies, outreach, etc.

Teamwork & Culture

Live and uphold Planetree’s Mission, Vision, and Values Partner reliably, consistently, and kindly with colleagues around the world to deliver a consistent, high-quality Planetree

Experience to clients and partners

Demonstrate and convey compassion and empathy, partnership and collaboration, and humility and openness Be willing to give and receive constructive, just-in-time feedback Contribute to Planetree’s organizational learning and development by bringing client experiences and insights back to the team to drive innovation Complete mandatory training as required

Critical Skills

Direct, hands-on experience selling products and services to healthcare providers across the continuum of care Demonstrates interest in driving positive change in healthcare Deft at engaging in professional communication (written, oral, non-verbal) with individuals from a variety of backgrounds and cultures Able to manage multiple clients at various stages of the sales pipeline Comfortable with change and adapts comfortably to various situations and conditions

Minimum Competencies Area Minimum Preferred

Education

Bachelor’s degree in business, marketing, or related management field MBA or MHA Additional research, certifications, or other master’s degree

Experience

Demonstrated hands-on experience selling professional services (intangible products) to healthcare products across the continuum of care 8+ years’ experience working in healthcare sales working with and meeting / exceeding sales targets Obsession with customer experience and relationship management including follow-up and problem resolution Excellent interpersonal, communications, listening, and presentation skills• Experience working closely with healthcare leadership, clinicians/staff, and patients/family partners History of effectively managing multiple competing responsibilities with the ability to prioritize Demonstrated analytical skills and ability to think strategically and solve problems Strong project management skills International healthcare experience Senior operational positions at healthcare provider organizations Clinical background (e.g., physician, nurse, allied health, etc.)

Technology

Proficient in Microsoft Office (Word, Excel, PowerPoint, OneDrive) and 365 products Proficient with video conferencing platforms such as Zoom and Microsoft Teams Experience with customer relationship management (CRM) systems and sales pipelines Proficient with presentation technology requirements Proficient with project management tools Proficient with Salesforce Proficient with Expensify

License

Fellow in Person-Centered Care credential to be earned within one (1) year of hire start date LEAN, Six Sigma or other similar certification Certified coach or equivalent license

Language

English proficiency – written and verbal Other foreign languages where Planetree delivers services (e.g., Spanish, Arabic, French)

Performance Evaluation

Performance objectives will be established at the beginning of the team member’s period of employment. These objectives will be discussed and agreed with the team member’s direct line manager. This will form the team members’ Development & Performance Plan for the year.

Performance will be evaluated by:

Feedback on work achievements and issues by ongoing discussions and at performance evaluations Periodic external member / partner feedback on services provided Performance indicators for systems relating to the delivery of Planetree products and services Performance indicators for key areas of responsibility

Diversity Statement

Planetree is a non-profit 501 (c) 3 organization. We work in over 30 different countries, and value diversity in our work and our workplace. In our work, we promote respect, inclusion, and compassion towards all stakeholders in the healthcare enterprise. We encourage qualified candidates of any race, religion, creed, or orientation to join our mission-driven team.

Additional Information

All positions at Planetree require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all the following: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Planetree, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Planetree’s employment policies. You will be notified during the hiring process which checks are required for the position.

Pay Transparency Non-Discrimination Notice – Planetree will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $80,00 to $110,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here: https://www.planetree.org/privacy-policy