**Planning & Replenishment Manager** 7061 Sales Bentonville, US For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home. As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways. Our "roll up your sleeves and get the job done" approach to work creates an environment where self-starters, problem solvers and innovative thinkers thrive. BIC team members are empowered to take ownership of their careers and bring their unique perspectives to the table to make a meaningful impact on our mission. It's a colorful world - make your mark by joining the BIC team today. The **Planning & Replenishment Manager** works as a key liaison between sales, supply chain within the BIC organization, and our customers. This role oversees (but is not limited to) open stock and promotional orders, inventory reporting/management and customer relationship building within the customer supply chain. The Planning & Replenishment Manager is both a customer facing and an internal support role managing order and inventory flow for a key retail partner. All aspects of this role tie directly to increased sales performance and overall customer satisfaction. **What You’ll Do:** + Manage order/inventory flow for the customer + Identify current and potential in stock and OSA opportunities + Deploy proactive solutions to eliminate lost sales + Analyze DC/Store/item level inventory and customer forecast to ensure in stock and OTIF objectives are met + Provide clear indication of potential supply disruptions or opportunities related to inventory, with recommended solutions + Manage customer relationship to manage day-to-day operations and alignment on future ordering and supply chain strategies. + Ensure promotions and new items sold in from account managers are shipped/received OTIF to maximize success rates + Support sales growth and drive operations efficiencies, working jointly with the Account Team Lead and Demand Planning. + Develop internal forecast by SKU/Item and partner with internal demand team to ensure accurate product availability to support the customer forecast + Create reporting and evaluate data, cultivating connections between key metrics; share, sales, price elasticity + Support Leadership with revenue recognition reports based on lead times/customer delivery times + Monitor and adjust customer lead times by each BIC/Customer DC. + Support all other aspects of logistics/supply chain for the Club Teams. **Projects You’ll Work On:** + Manage root cause identification and process improvement mapping + Support and develop reporting (within Power BI and/or 3rd party analytic provider) to provide customer insights + Partner with customer teams to develop strategies and action plans to improve supply chain productivity & optimize replenishment settings **What We Are Looking for In You:** + Bachelor’s Degree required or relevant equivalent experience in the planning/replenishment field + 5-7 years of related replenishment or planning experience (direct to retailer and/or vendor managed VMI) is required + Consumer Packaged Goods industry experience or CPG Retailer experience is a must + Ability to travel as needed to customer meetings (locally) and to the West Coast (2-3 times per year on average) + Strong Excel skills (pivots, lookups, formulas) + Experience using Retail Link/Luminate, Madrid, Unify+, or PowerBI is preferred + Strong analytical/research skills, strong communication skills and a strong sense of urgency is a must + Ability to synthesize large data sets and analyze data at the item level (understanding the high-level implications) + Ability to identify and resolve issues independently + Transportation or Logistics experience is a plus BIC is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need. BIC is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means