Platform Enablement Lead ( C Band )
FNB
Job DescriptionTo enable platform solutions that are aligned to the FirstRand platform strategic direction and to increase efficiencies, meet regulatory objectives and achieve business value To leverage work item methodology in designing future state processes which ensure a seamless customer experience having a holistic understanding of the interdependencies between capabilities and work items, ensuring common goals and avoiding duplicationBuild solutions aligned to segment and product house strategies related to platform capability
Build out Enterprise Capabilities within the Segment to ensure business requirements within the segment is catered for
Provide SME guidance and input into design of Capabilities and work items
Contribute to the determination of the sequencing of the build and consume journey for the Segment or enablement within the segment.
Remediation of legacy processes and migration onto Platform interfaces to ensure data quality and compliance with regulations
Obtain a holistic understanding of the interdependencies between capabilities and work items to ensure common goals and avoid duplication
Balance business benefit versus risk exposure in determining solution approaches or phases
Translate the segment capability strategy to ensure alignment to the Capability delivery to achieve maximum benefit for the Segment
Contribute to the planning and prioritisation of Work Item delivery in order to enable the consumption of platform enabled work items that meet the objectives of the Segment
Engage with Work item Process Owners, Capability leads, Sub Capability leads, Product Houses, IT areas to drive the implementation of Platform enabled processes
Provide guidance in respect of new requests, requirements, or projects by highlighting the capability impact and possible implementation impact
Drive and implement the use of the Customer Experience Led Business Development Life Cycle (BDLC) framework to ensure the customer is at the centre of all solutions enabled
Drive and implement the use of Customer Experience tools to measure feedback and sentiment relating to solutions pre and post implementation
Maintain expert knowledge on relevant legislative amendments, industry best practices and provide of advice to relevant stakeholders
Maintain up to date knowledge of local and global trends
Provide thought leadership and expertise
Assist with the development of budgets aimed at solution enablement
Manage the costs of enablement in accordance with actual spend
Utilise data to understand cost pressure points to feed into solution design and implementation.
Increase operational efficiency and suggest solutions to enhance cost effectiveness
Plan, implement, manage, and report on progress, planned delivery and success/improvement of initiatives enabled
Manage the delivery of the delivery roadmap within Commercial enablement to ensure the achievement of the objectives contained in the Business Strategy
Manage steercos required to achieve decisions around key business problems and report on progress
Manage Business and Technical team in terms of delivery.
Promote the growth of resources in alignment with personal development plans.
Ensure succession planning and cross skilling is actively being addressed.
Provide adequate and frequent feedback to employees to promote the growth of employees
Develop networks and manage stakeholders at varying levels of seniority to achieve objectives set outJob Details
Application Closing Date
03/10/24All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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