Heredia, Costa Rica
21 days ago
Platform Operations Engineer

We are looking for an enthusiastic and motivated Platform Operations Engineer to join our team. In this role, you will play a critical part in the operation, support, and improvement of our application infrastructure. You will ensure the stability, reliability, and availability of our platforms, which include a mix of on-premises and cloud-based systems. This position offers an excellent opportunity to grow your expertise in platform operations, incident management, and system administration.

In this role, your responsibilities will be:

Assist in supporting and maintaining application infrastructure and platforms across on-premises and cloud-based environments. Perform day-to-day operational tasks, participate in change, incident, and problem management processes, including performing root cause analyses and implementing preventive measures. Work on automating operational tasks to improve efficiency and reduce manual effort. Contribute to the ongoing modernization effort, assisting in the migration of on-premises systems to cloud platforms and ensuring a smooth transition with minimal disruption. Collaborate with engineering and other technical and non-technical teams in an international setting. Provide 24x7 on-call support on a rotational basis, addressing production issues promptly and effectively.

Who you are:

You approach challenges with a problem-solving mindset and thrive in a fast-paced environment. You enjoy taking ownership of operational tasks and contributing to the reliability of critical systems. You anticipate the impact of emerging technologies and make necessary adjustments.

For this role, you will need:

Experience with Linux operating systems, knowledge of Windows systems is a plus. Previous experience in a similar role, with hands-on responsibility for supporting and maintaining application platforms. Familiarity with monitoring tools and incident response processes. Familiarity with DevOps tools, such as Docker, Kubernetes, Terraform, ELK, or Ansible, is a plus. Exposure to cloud computing platforms like AWS or Azure is an advantage. Understanding of basic network principles and web technologies (TCP/IP, HTTP, DNS, routing, load balancing, CDNs, WAF security, etc.) is an advantage Strong analytical and problem-solving skills, with a willingness to learn and tackle technical challenges. Good written and verbal communication skills, with the ability to collaborate across cross-functional teams.

If you're eager to learn, grow, and contribute to a dynamic team, we'd love to hear from you!

Our Offer To You :

We recognize the importance of employee wellbeing and know that to do your best you should have flexible, competitive benefit plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage.  Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more.  Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

At Emerson, we are committed to encouraging a culture where every employee is valued and respected for their outstanding experiences and perspectives.  We believe a diverse and inclusive work environment gives to the rich exchange of ideas and diversity of thoughts, that encourage innovation and brings the best solutions to our customers.

The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.

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