Platform Services Product Manager Job Description 

As a product manager working on the platform services team, you will work to deliver domain and shared services leveraged by other digital products at ResMed in an agile environment.  

This highly critical role works closely with software engineering teams to create loosely-coupled and independently deployable services that apply domain-driven design (DDD), are feature rich and easy to integrate to in order to meet the other needs of ResMed's digital products.  

This role requires a keen balance of business/user and technical knowledge to clearly define problem statements and requirements and communicate with software engineers who are responsible for designing the technical implementation.  

You will work cross functionally with other business units and product teams within ResMed to understand their roadmaps and digital product needs to drive the design and roadmap of the platform services. 

This role is responsible for the following key duties: 

Obtaining voice of customer to drive the product vision, strategy, and roadmap 

Develop the product roadmap through prioritization and stakeholder involvement 

Communicate with stakeholders on the roadmap and progress for delivering against it 

Work with legal, regulatory, and security teams to implement regional and global requirements 

Collaborate with UX researchers, UX designers, technical communications, and product marketing teams to design and launch on a global scale 

Perform program increment (PI) planning, including cross-functional collaboration with other product team to understand and anticipate their needs, and deliver on committed work within the PI 

Develop epics and user stories that outline and deliver incremental value to the users 

Lead and participate in agile ceremonies including refinement and sizing, backlog prioritization, sprint planning, standups, retrospectives 

Monitor and measure released product for usage, issues, and improvements 

Skills and experience requires: 

Leading products with high technical deliverables 

Experience with technical aspects of products or ability to learn and understand new concepts 

Proficiency in agile practices, leading agile ceremonies, and representing the product backlog 

Ability problem solve to reconcile customers’ desires with the technological capabilities of the product team and organization 

Forward thinking and innovative to anticipate product design and features customers will appreciate 

We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees receive fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.

Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.

At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.  A reasonable estimate of the current base range for this position is: $175,000 - $230,000 USD.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.