RighTime Home Services is a national service leader, and we have an exciting career opportunity for an ambitious, team-oriented professional who is interested in joining our team as a Plumbing Operations Manager. As the Plumbing Operations Manager, you will be responsible for the scheduling and supervision of technicians to effectively provide commercial and/or residential plumbing service, repair, and installation for customers.
We offer
$90,000 - $115,000 base salaryAnnual bonus opportunityComprehensive benefits package including medical, dental, vision & life insurance401(k) plan with company match13 days paid time off and 8 paid holidaysQuality, comprehensive training programsOpportunities for advancementDiscount Programs with our partnered accounts (Childcare, personal cell phone, etc.)Opportunity to give back to your community through partnership with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More! Responsibilities Supervise and delegate service employees, which includes assisting in hiring and disciplining of employees, scheduling employees, setting work priorities, conducting staff meetings, counseling and training employees, completing time sheets, evaluating performance and supervising work assignments to ensure effective operationsCoach and motivate technicians to work at their maximum productivity; coaches, trains and develops technicians to increase work and sales skillsProvide technical support to the field via radio, telephone, and/or at job sitesReview and audit technician paperwork daily; ensure that all equipment is in proper operating condition, to include maintaining high quality appearance of vans and equipmentOversee the dispatch function for our plumbing service techs to ensure the appropriate technician is selected based on customer needsProvide technical support for the plumbing techniciansResolve customer issues and complaints to ensure customer satisfactionAssist the general manager with data collection and report preparationConduct site surveysReview payroll records to ensure that technicians are paid properly Qualifications High School diploma or general education degree (GED) Proven success leading a team to achieve branch/corporate objectivesProven track record and prior Service Management experience in the Plumbing industry requiredStrong computer and mathematical skills requiredExcellent negotiation, communication and presentation skillsUnderstanding of a P&L statement and budgetingAbility to understand the effects of economic, financial and market conditions on the businessAble to operate in a dynamic, fast-paced environment and adapt to a changing environmentAbility to think both strategically and execute against day-to-day objectivesIf you are interested in joining our team, please apply today.
We provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, sex or gender (including gender identity and gender expression), sexual orientation, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state or local laws prohibiting discrimination. We are an Equal Opportunity Employer.
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