Plumbing Service Account Manager - Therma Therma, 1601 Las Plumas Avenue, San Jose, California, United States of AmericaReq #1981 Thursday, January 30, 2025 **Therma, a Legence company** For over 50 years, Therma (https://www.therma.com/) has continued to redefine the mechanical construction landscapes in California. Renowned for outstanding client service and attention to detail, we balance innovative, facility-specific solutions with a pragmatic, cost-conscious approach. Today, the firm employs more than 1,100 people in 3 regional offices, and its clients represent a diverse range of market sectors, including Biopharmaceutical, Education, Healthcare, Food & Beverage, Commercial, Industrial and Data Center facilities. Our culture is open, innovative, collaborative, and fun – all reflected in recognition of Therma as a #1 Best Place to Work on multiple occasions. We create an environment that empowers & challenges employees, giving them the greatest opportunity to succeed. **Location:** San Jose, Full time Onsite Therma is a leading Service company dedicated to providing top-notch services in plumbing, HVAC, TAB, controls, and chiller systems to property management company. We pride ourselves on our commitment to quality, customer satisfaction, and innovative solutions. We are seeking a motivated Plumbing Service Account Manager to represent our Plumbing Service department and build strong relationships with Therma's customer base. This role focuses on the commercial market, managing accounts with property management companies while cross selling our additional service departments, including HVAC, TAB, controls, and chiller systems. The ideal candidate will bring a proven background in plumbing sales, outstanding communication skills, and a proactive approach to delivering exceptional customer service. If you thrive in a dynamic environment and are passionate about driving growth, we want to hear from you! **Key Responsibilities:** + Sales and Business Development: + Build and maintain strong relationships with property management companies to promote plumbing services. + Identify and capitalize on cross-selling opportunities for HVAC, TAB, controls, and chiller services within existing accounts. + Actively pursue new business through networking, prospecting, and relationship-building. + Quoting and Proposals: + Develop accurate, competitive, and customized quotes for plumbing services and related offerings. + Partner with technical teams to create proposals tailored to client needs and specifications. + Customer Relationship Management: + Serve as the primary contact for clients, addressing inquiries and delivering exceptional customer service. + Conduct regular follow-ups to ensure client satisfaction and foster long-term partnerships. + Issue Resolution and Damage Control: + Promptly address and resolve service-related issues or complaints with professionalism. + Collaborate with service teams to ensure timely and effective resolutions. + Collections: + Manage accounts receivable by following up on outstanding invoices and ensuring timely collections. + Work closely with the finance team to maintain accurate and up-to-date financial records. + Reporting and Analysis: + Monitor sales performance metrics and prepare reports to identify trends and areas for improvement. + Stay informed about industry developments, competitor activity, and market demands to enhance strategies. **Qualifications:** + Proven experience in plumbing sales or a related field, with a strong focus on the commercial market. + In-depth knowledge of plumbing systems; familiarity with HVAC, TAB, controls, and chiller systems is a plus. + Exceptional communication, interpersonal, and relationship-management skills. + Strong negotiation and closing abilities. + Proficient in CRM tools and Microsoft Office Suite. + Self-motivated, detail-oriented, and capable of working independently or collaboratively. + Valid driver's license and willingness to travel as required. We are unable to provide immigration sponsorship for this position. \#LI-JS1 #LI-Onsite **Health and Welfare Benefits** + Health and Welfare + Medical + Dental + Vision + Prescription drug + Employee assistance program **Personal Benefits** + Paid vacation + Company-paid holidays + Sick leave **Financial Benefits** + 401(k) retirement savings plan + Company-paid long-term disability insurance + AD&D insurance + Life insurance **About Legence** Legence, a Blackstone portfolio company, is an Energy Transition Accelerator™ that provides advisory services and implementation focused on financing, designing, building, and servicing complex systems in mission-critical and high performance facilities. With five decades of expertise in the built environment, Legence has a proven track record of reducing carbon emissions, implementing renewables, lowering utility costs through efficiency consumption, and making systems run better at unmatched speed and scale. To learn more about Legence and its services, visit https://www.wearelegence.com/ . **Contingent Employment Statement** Offers of employment for this role may be contingent upon successfully passing a background check and/or drug screen. Execution of screens will vary based on role requirements and Company policy. All background checks and drug screens will be done in accordance with applicable federal, state, or local law. **Equal Employment Opportunity Employer** Legence and its affiliate companies are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, other non-merit-based factors, and any other characteristic protected under applicable local, state or federal laws and regulations. EEO is the Law (https://www.eeoc.gov/employers/eeo-law-poster) **Reasonable Accommodations** If you require assistance applying online, email ta@wearelegence.com . Please include a description of the specific accommodations you are requesting as well as the job title and requisition number of the position for which you are applying. If you are selected for an interview, please notify your recruiter of your accommodation needs. All efforts to provide reasonable accommodations will be made. **To all recruitment agencies** **Legence and its affiliate companies do not accept unsolicited agency resumes. Do not forward resumes to our career’s alias or employees of Legence and/or its affiliate companies. Legence and/or its affiliate companies are not responsible for any fees related to unsolicited resumes. Any third-party recruiting agreements for Legence and its affiliate companies may only be executed by Legence Holdings LLC’s CHRO or Director of Talent Acquisition, without exception. All others are done without proper authorization and will not be honored. We will not be responsible for any fees under any third-party recruiting agreement not executed by said authority.** **Pay Transparency Nondiscrimination Provision** Legence and its affiliate companies will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) **Other details** + Pay TypeSalary + Travel RequiredYes + Required EducationEquivalent Experience Apply Now + Therma, 1601 Las Plumas Avenue, San Jose, California, United States of America