PRIMARY FUNCTION:  The Operations Manager II will have sufficient knowledge to understand, communicate, and manage the terms of the PMEL contract.  This position is responsible for the daily contract direction and performance of all work required

ESSENTIAL FUNCTIONS
•    Manage and control PMEL technical operations, production efficiencies, and training management at their assigned sites.
•    Direct and assign Lead Technicians and PMEL technicians in troubleshooting, aligning, repairing, modifying, calibrating, and certifying TMDE; oversee safety and security practices. 
•    Interface with customers to report and resolve calibration/maintenance support issues and limitations; participate in root cause analysis and corrective action determination meetings.
•    Interface with the Quality Manager to continuously improve laboratory operational effectiveness.
•    Plan, formulate, and oversee budget execution, manages contract funding, approves and monitor expenditures.  Provides interim status reports on all accounts, establishes and maintains the property control system IAW FAR 45.5, and is responsible for the overall contract performance, including quality of operations and management of resources within established budgets.
•    Serve as the primary interface with the Government Contracting Officer (CO) and/or Contracting Officer Representative (COR) and staff, and other Government representatives
•    Upon review of the workload plan, formulate and enforce work standards, assigns work schedules, reviews discrepancies, and supervises the PMEL personnel.  The Operations Manager II is also responsible to communicate policies, purposes, and goals of the company to subordinates and administer all hiring and evaluation processes, as well as evaluate proposed problem solutions and trend analysis results to determine feasibility and cost.
•    Coordinate training programs and requirements
•    Administer program/contract management including manpower, budget, and funding requirements
•    Conduct performance evaluations of both PMEL programs and personnel
•    The Operations Manager II may be required to perform other related duties to meet the ongoing needs of the organization.

SUPERVISORY RESPONSIBILITIES
The Operations Manager II will be responsible for leading and directing the PMEL team, providing counsel and guidance to ensure all tasks are being completed accurately and efficiently. 

KNOWLEDGE, SKILLS, & ABILITIES:
•    Beginner to intermediate computer skills specifically using Microsoft Office Suite; ability to learn additional computer skills or software programs. Working knowledge of advanced software applications is preferred
•    Ability to enter data accurately into databases.
•    Ability to understand and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
•    Ability to generate routine reports and correspondence
•    Interpersonal skills are necessary to work effectively and cooperatively with all levels of management and staff. Will also routinely interact with other crew members
•    Ability to use general office equipment such as fax, phone, copier, scanner, printers, etc.
•    Ability to follow a process.
•    Strong professional customer service skills, including active listening, prompt service and follow-up. 
•    Strong decision analysis and problem solving skills; ability to draw conclusions and justify decisions. Must be able to communicate issues to management.
•    Ability to learn and understand corporate policies and procedures and how they relate to goals.
•    Ability to perform basic mathematical computations
•    High degree of self-motivation and the ability to work independently 
•    Ability to multi-task

QUALIFICATIONS: 
•    High School Diploma or equivalent. 
•    Minimum of 10 years US Air Force PMEL experience. 

Preferred Skills / Experience:
•    Bachelor’s Degree
•    Minimum of 6 years’ recent experience in the management, administration and supervision of US Air Force PMELs in accordance with TO 00-20-14
 

PREFERENCE STATEMENT
Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g).

EEO STATEMENT
Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits.
 
REASONABLE ACCOMMODATION
It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
 
The statements contained in this job description are intended to describe the general content and requirements for performance of this job.  It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements.
 
This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.