**About NCR Atleos** NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. **Job Details** **TITLE: Project Management Office Consultant** **GRADE: 8** **LOCATION: Belgrade, Serbia** **Working hours: 10am – 6pm (CET)** **Job Description** This role leverages knowledge and competence in designing, developing and delivering Professional Services processes, methodologies, programs and education. PMO Consultant uses overall knowledge of the industry and business solutions to drive operation improvement or stronger business results. **Key Areas of Responsibility** + Serve as Subject Matter Expert for Professional Services Automation (PSA) and QuickBase tool + Set up projects; create project budgets and amend where necessary + Provide coaching to Project Managers in understanding NCR ATLEOS project accounting and to use this to manage their projects + Closing contracts and projects when complete – yearly maintenance + Project Accounting + Manage sub-contractor costs and payments against statement of work + Follow contracts to ensure that all revenues due to PS are received, maximize PS revenue + Track project costs, revenues, and target margins + Initiate customer billings via PSA and QuickBase and ensure billing is done appropriately. Make appropriate accounting entries + Financial/Business Management of PS practice using data analytics and KPIs + Manage and Direct Revenue forecast through proactive Project Progress & Milestone Reviews + Analyze practice profitability drivers, recommend and implement improvement plans + Drive improvements in the operations of the PS business + Provide Professional Services expertise/analysis to PS management + Recommend and implement corrective actions to improve results + Address and improve process gaps and inefficiencies **QuickBase** **Administration Responsibilities:** + Perform day-to-day operations within QuickBase, ensuring smooth and efficient use of the platform + Extract and generate reports as required, ensuring accuracy and timely delivery + Create custom reports to meet specific business needs and provide insights + Provide training and support to team members on QuickBase functionalities and best practices + Troubleshoot and resolve any issues related to QuickBase usage + Continuously monitor and optimize QuickBase processes to improve efficiency and effectiveness **Requirements** + Bachelor’s degree or relevant experience + English – written & oral skills – **mandatory** + QuickBase experience - **mandatory** + Professional Services/Project Management knowledge preferred + Experience helping internal work groups leverage their systems/process to drive improvements/ efficiencies + Ability to present information in a consistent, organized and accurate manner + Excellent interpersonal/leadership skills interfacing with management and peers + A proactive attitude and the ability to work independently with limited management supervision Offers of employment are conditional upon passage of screening criteria applicable to the job. **Company Benefits** : + Private Health Insurance + Employee Referral Bonus Program + Wellbeing Resources + Baby Bonus + Life, Accident & Disability Insurance + Numerous opportunities for internal career pathing and advancement + Discounts for employees at NCR Atleos partners **EEO Statement** NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. **Statement to Third Party Agencies** To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.