The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

The PMO office is looking for a PMO Enablement Lead to help drive effectiveness of the PMO office.

Job Description:

Job Title: PMO Enablement Leader

Meet our Team:

The Office of the PMO manages and delivers PayPal's end-to-end Technology roadmap through an operating model and strategy that leverages standardization, process diligence, and operational excellence. The Business Operations team drives predictable, streamlined operations, efficiencies and elevate employee engagement with sustainable consistency across the organization.

Your Way to Impact:

The PMO Enablement Lead will be responsible for driving the effectiveness and efficiency of the Project Management Office (PMO) by leading a team of analysts focused on enablement functions, defining and delivering the PMO tooling roadmap, and owning the PMO toolset's lifecycle and performance. This role will also oversee the strategic assignment of contract project management resources, ensuring alignment with organizational goals and priorities. The ideal candidate will possess a strong blend of leadership, technical, and operational expertise, alongside experience in PMO functions and organizational transformation.

Your Day to Day:

Team Leadership: Lead, mentor, and manage a team of analysts dedicated to PMO enablement functions. Foster a culture of collaboration, continuous improvement, and accountability within the team.PMO Tooling Roadmap: Define, execute, and iterate on the PMO tooling roadmap to enhance project delivery capabilities. Partner with stakeholders to identify needs, gather feedback, and implement improvements in tools and processes.Application Ownership: Serve as the application owner for the PMO toolset, ensuring optimal performance, functionality, and user adoption. Manage vendor relationships for PMO tools, including licensing, support, and escalations. Oversee updates, integrations, and enhancements to the toolset.Contract Resource Management: Oversee the assignment of contract project management resources, aligning their skills and expertise with organizational needs. Act as a liaison between PMO leadership and contract resources to ensure successful project outcomes.Governance and Reporting: Establish metrics and reporting frameworks to measure PMO enablement effectiveness. Provide regular updates to leadership on tooling performance, team productivity, and enablement initiatives.Stakeholder Collaboration: Collaborate with portfolio managers, project managers, and other key stakeholders to ensure enablement efforts align with business objectives. Engage with cross-functional teams to address operational challenges and implement best practices.

What You Need to Bring:

A successful candidate will have a minimum of 8+ years of experience in PMO, project management, or portfolio management rolesAt least 3 years of experience in a leadership capacity or managing direct reports is preferredProven experience managing and implementing project management tools and technology roadmaps (e.g., Jira, ServiceNow Portfolio Management, Smartsheet, homegrown tools, etc.) is requiredExperience in vendor management and application ownership is requiredFamiliarity with contract resource management and allocation processes is requiredDemonstrated ability to lead and develop high-performing teams.Advanced certifications such as PMP, PgMP, SAFe, or similar.Strong understanding of PMO frameworks, methodologies (Waterfall, Agile, Hybrid), and governance.Analytical mindset with experience using data to drive decisions and improvements.Excellent communication, presentation, and stakeholder management skills.Change management experience, with a focus on enabling teams and driving tool adoption.Ability to operate at both strategic and tactical levels, balancing big-picture thinking with attention to detail.A bachelor’s degree in business administration, Information Systems, Project Management, or a related field is preferred but not required

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

Additional Job Description:

Subsidiary:

Travel Percent:

0

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PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is

$107300 to $259600

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.