At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. 

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. 

Job Description

Product Managers at U.S. Bank are customer obsessed in driving product planning, visioning, development, management, and customer experience to deliver on our human plus digital product strategy and staying one step ahead of evolving economic, technological, and customer needs. Pulls from market and competitive insights, customer needs, and internal business priorities to create the product vision (target customer segments, markets, channels, go to market approach, and value propositions). Aligns this strategic vision with cross-functional stakeholders to shape product roadmap, investment areas and success measures.

Elavon is looking for a Point of Sale Applications Leader to help drive out strategy & execution across our range of POS solutions. You will influence & shape the long-term POS Strategy and will be responsible for executing on that vision. You’ll work closely with Elavon customers, partners and vendors as well as our internal software and hardware teams in delivering market leading Point of Sale solutions.

Responsibilities:

Heavily influence the generation of a multi-year vision for the Elavon Point of Sale solution experience and then work with your team to break it down into measurable, meaningful milestones for delivery. This includes creating buy-in, crafting roadmaps and OKRs, and navigating trade-offs

Act as Domain lead and subject matter expert in the area of Point-of-Sale technology with ability to set the narrative & direction internally across our Product & Engineering groups and externally to our customers & partners

Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals

Operationalize the launch of Point-of-Sale Products in collaboration with the product, engineering, design, marketing & operational support teams

Monitor industry trends & methodology that provide detailed insights into the competitive landscape and best practices.

Heavily influence the forging, growing, and managing technical/product partnerships with hardware companies and financial institutions

Preferred Skills/Experience

Bachelor's degree in computer science or another technical discipline

Extensive experience and domain knowledge across the Point-of-Sale ecosystem including (but not limited to) current Market Players & trends, Retail POS Software, Class A & B Device Management, Terminal Management Systems, ISVs,  EMV, NFC, PCI Compliance, QR Codes. QSR, Mobile, Unattended, Pay at Table, SoftPOS, CPOC/MPOC etc.    

Proven track record leading complex strategic initiatives, working through technical, operational, legal/policy and business issues in the Fintech/Payments Industry

Ability to lead & influence at every phase of the product lifecycle from vision/ideation, to design & solution evaluation, to UX definition, to build, to GTM readiness & launch

Previous experience of operating in and delivering large scale technology transformation in a Cloud first, Microservice Design domain along with its associated methodologies & technologies

Familiarity with roadmap & backlog management tools such as Jira, Version 1, Confluence, Aha etc.

Comfortable interfacing directly with enterprise architecture & software development teams to articulate product vision & priority focus and orchestrating release scheduling

Ability to operate in a fast-paced environment and keep multiple delivery streams moving simultaneously

Excellent verbal and written communication skills

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.  

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $108,375.00 - $127,500.00 - $140,250.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.