BID/JOB ANNOUNCEMENT

Police Communications Operator II

Office of Emergency Management and Communications

Police Dispatch Operations

Number of Positions: 38

(Additional vacancies pending budget approval possible)

Starting Annual Salary: $58,560.00

This position is open to current S.E.I.U I.B.E.W. BIDDERSANDthe PUBLIC.Only current City employees covered under the City’s Collective Bargaining Agreement withthePUBLIC SAFETY EMPLOYEES’ UNION – S.E.I.U. LOCAL 73 AND I.B.E.W.LOCAL 21(BARGAINING UNIT 02)are considered BIDDERS and are eligible to bid.Qualified BIDDERS who properly submit a bid application will receive preference over any non-bidders.

BID INSTRUCTIONS: Apply on the bid site: https://chicago.taleo.net/careersection/103/jobsearch.ftl?lang=en AND

1. Check the box on your profile titled “Currently employed by the City of Chicago”

2. Enter your employee ID (located on your pay stub labeled ‘payee/employee number’)

3. Select your correct bargaining unit

FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION

Applications for this position will be accepted until 11:59pm CDT on April 30, 2025

Under general supervision, performs dispatching duties, communicating with police units via radio, telephone, or computer-aided dispatch systems to dispatch assignments, and performs related duties as required.

ESSENTIAL DUTIES

· Dispatches field units to report incidents of crime or emergencies requiring police services

· Prioritizes events to manage police resources optimally and without risking public safety

· Uses a computer-aided dispatch system with interactive mapping capabilities to enter dispatch information

· Operates radio, telephone, and computer console equipment to dispatch or broadcast assignments

· Receives information and requests for additional personnel and equipment from field units

· Informs field units of potential threats, risks, and hazards (e.g., involvement of weapons, hazardous materials, violent subjects)

· Dispatches police technicians, specialists, and investigators to incident locations

· Monitors the status of dispatched assignments

· Receives information requests from field units and relays information to supervisory personnel

· Receives requests from the public for police, fire, or emergency medical services from the public

· Forwards calls not related to police services to the appropriate agencies

· Solicits descriptive information from callers to determine locations and nature of problems

· Uses GPS to track field unit movement

· Provides on-the-job training of new hires, as required

Additional duties may be required for this position.

Location: Office of Emergency Management and Communications (OEMC)

Address:1411 West Madison St

Days Off: Rotating Days Off (employees are required to work on weekends and holidays)

Watch/Shifts: Various (1st, 2nd 3rd Watch)

Hours: 10:00 p.m. - 6:00 a.m.; 6:00 a.m. - 2:00 p.m.; 2:00 p.m. - 10:00 p.m.

MAY REQUIRE OVERTIME

NOTE:The OEMC is operation 24/7

THIS POSITION IS IN THE CAREER SERVICE