Police Records Technician Print (https://www.governmentjobs.com/careers/durhamnc/jobs/newprint/4794172) Apply  Police Records Technician Salary $46,093.00 - $78,853.00 Annually Location Durham, NC Job Type Full time with benefits Remote Employment Flexible/Hybrid Job Number 25-05263 Department Police Opening Date 01/16/2025 Closing Date 1/30/2025 11:59 AM Eastern + Description + Benefits + Questions Position Description Work, Serve, Thrive. With the City of Durham Advance in your career while making a real difference in the community you serve. Hiring Range: $ 46,093.00 - $58,844.00 Shift: 8:00 a.m. to 5:00 p.m. *May be eligible for flexible/hybrid work schedule after completion of six month probationary period and approval by Director/Chief.* Our internationally accredited Durham Police Department (http://durhamnc.gov/149/Police-Department) is dedicated to hiring and training officers and staff who represent the best the law enforcement profession has to offer. We are a progressive agency committed to reducing crime by providing the best quality service. We work to foster public confidence and maintain the highest standards of excellence as a community partner for positive change. If you’re interested in delivering superior emergency response services and working collaboratively to serve our community, join our team in Durham! Responsible for locating police or accident reports in the records management system; retrieving information and/or reports; transmitting reports to other agencies; matching lab reports with written reports; following up with police officers to obtain missing reports; reviewing reports and notifying officers of needed corrections; performing data entry; scanning documents; routing and processing mail; answering phones and taking information and/or reports; typing reports; and assisting walk-in customers; scanning documents. Duties/Responsibilities + Prepares, maintains, scans, copies, and/or retrieves police, accident, incident, traffic, and other law enforcement reports, records, case files, and other documents; updates and maintains databases; reviews and proofs information; reports informational discrepancies to higher-level staff; and documents and retrieves information for electronic systems and submits work for review by higher-level staff. + Performs office support duties including routing and processing mail, greeting visitors, answering and routing calls to applicable personnel/departments, and monitoring supply inventory. + Provides customer service, including responding to requests and inquiries in person, via phone or email; and provides/releases information in accordance with established protocols, policies and procedures. Minimum Qualifications & Experience + High school diploma or GED. + Two years of customer service and clerical experience. Additional Preferred Skills + Administrative and record keeping skills. Benefits – General Full-Time Employees + 12-13 paid holidays per year + 13 standard work days of vacation per year + 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement + 2 weeks paid military leave per year + Medical, dental, vision, and supplemental life insurance plans + State and City retirement plans + Short and long term disability plans + Paid temporary disability leave for specified conditions + City contribution of 13.6% into the N.C. State Retirement System + Paid funeral leave + Employee Assistance Program - personal and family counseling + Paid life insurance equal to annual salary + 48 hours for volunteer work each year* + 4 hours parental leave each year + Workman's Compensation Insurance + 457 Deferred Compensation Plans Benefits - Part-Time (1,000 hours or more per year) + 401(k) retirement plan (5.0% of salary) + State retirement plan Benefits Part-Time (Average 30 hours per week over 12 month period) + 401(k) retirement plan (5.0% of salary) + State retirement plan effective first day of the month following date of hire + Health insurance effective first day of the month following date of hire + Dental and life insurance, after one year of service + Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service 01 Where did you first hear about this opportunity? + City of Durham Website + Walk in + Job fair + Employee referral + Professional organization ***Please list the organization in "other" box below*** + Internet posting ***Please list the specific web site in the "other" box below*** + Craig's List + Facebook + LinkedIn + GlassDoor + governmentjobs.com + Monster.com + Indeed.com + Employment Security Commission + Magazine/Newspaper + Other 02 If you listed "other" above please give specific web site, organization, or publication. 03 Please select your highest level of COMPLETED education. + Less than a High School Diploma or Equivalent (GED) + High School Diploma or Equivalent (GED) + Associates Degree + Bachelor's Degree + Master's Degree + PhD or Juris Doctorate 04 How many years of related customer service and clerical experience do you have? + No related experience + Less than 2 years of related experience + 2 years but less than 3 years of related experience + 3 years but less than 5 years of related experience + 5 or more years of related experience 05 Have you previously worked in a Customer Service position? + Yes + No 06 How many years of related administrative or record keeping experience do you have? + No related experience + Less than 1 year of related experience + 1 year but less than 3 years related experience + 3 years but less than 5 years related experience + 5 or more years related experience 07 The hiring salary for this position is $46,093.00 - $58,844.00 depending on education, experience, and approval by the Chief of Police. I acknowledge the hiring salary range for the Police Records Technician position. + Yes, I am willing to accept a salary within the specified hiring range. + No, I am not willing to accept a salary within the specified hiring range. 08 The City of Durham Police Department uses a multi-step screening and evaluation process which may include telephone and in-person interviews, background and criminal records checks, driver's history checks, psychological assessment, and drug screening. Candidates selected to come to Durham for interviews and other selection events will incur non-reimbursable travel, lodging, and other travel-related expenses. You may also incur some expenses for the provision of local criminal record checks during the background investigation. Indicating "Yes" below represents your understanding of these elements of the selection process. + Yes + No Required Question