Summary: Maintain the appearance of the pool to hotel standards at all times. Monitors all activity at the pool, enforces rules, and provides assistance to guests as needed. Provides outstanding guest service at all times.

 

Essential Functions and Responsibilities:

Open or close the pool during assigned shifts Greet and offers assistance or instructions to guests in the pool Ensure all guests follow pool rules Schedule cabana usage and maintains overall cleanliness of the cabanas Manage cash bank throughout the shift and ensures balance is accurate at the end of the shift Processe and verifies all transactions, ensuring the proper settlement of cash transactions and the proper scanning into Infogenesis for credit transactions Retain receipts for all transactions and records and reconciles transactions in the point-of-sale system. Ensure a presentable cashiering area, including sweeping and dusting to maintain a clean area at all times Ensure adequate supplies are available for the shift, including ribbons, comp paper, cash drop envelopes and printer paper Maintain pool in a clean and attractive condition Report any safety hazards to the pool manager or lead lifeguard Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards Perform other duties as assigned