Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! #PGH-BMC Location Description Come be a part of something bigger! Pyramid Global Hospitality is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: • Full Time employees have access to Medical and Dental insurance to fit your needs • Pyramid Global Learning (You can grow both personally and professionally through on-line webinars and self-study courses) • 401K match (Let us help you build your financial future) • Companywide Hotel Room Discounts (Who doesn’t love to get away) • Paid Time Off • Employee Assistance Program (We are here to support you) • Employee family events (bring the kids!) • Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few • Many more, please inquire for more details Join the Margaritaville Lake Resort, Lake Conroe | Houston and love where you work! It's the first Margaritaville in Texas and we welcome you to the one and only lake resort on Lake Conroe in Montgomery, Texas. Overview Our Culture: Empowered to Make a Difference At Pyramid Global, we believe in putting "People First." Our team is composed of talented, diverse, and passionate individuals who collaborate with respect and dedication. We empower our team members to make a positive impact not only for our guests, coworkers, and communities but also for themselves. Our mission extends beyond monetary compensation; we aim to create value for our associates through exceptional experiences, benefits, and opportunities for growth. Our Values: People First: We cherish a team that thrives on diversity, talent, and passion, working together with mutual respect. Integrity: We uphold honesty and accountability in our actions, fostering trust among ourselves and our colleagues. Excellence: We exceed expectations through dedication, hard work, and innovative thinking. Your main role is to listen to guests and assist them through their culinary journey! Ensuring each guest feels WELCOME, CARED FOR AND VALUED! Your guests know they have escaped to paradise! This is "YOUR" opportunity to grow and learn at a world-class property! SERVICE EXPECTATIONS: Prepare the pre-shift for the service ahead • Greet guests as they arrive or move about the Pools • Guide guests on their culinary journey through descriptive selling of the menu • Be accurate in your order taking, confirming all special requests • Be the master of the menu, understanding the details to enhance the conversation • Work collaboratively with other servers and kitchen/bar staff. • Assist guests who have concerns to guide them to a resolution that leaves them happy. • Finalize the experience through timely and accurate bill presentation. Qualifications QUALIFICATIONS: Must be able to read menus. Must be able to clearly communicate Guests' needs to W/Ws, Bussers, Managers, etc. Must be able to hear well in a loud environment. Must be able to reach, bend, stoop, and wipe. Must be able to articulate clear greetings and farewells to Guests. Must be able to understand requests for assistance. Must be able to carry trays or supplies (10-30 lbs.) A desire to help where needed and work as part of a team. Passion for providing extraordinary service. Ability to work positively in a fast-paced environment. Ability to stand/walk and stay focused and alert for extended periods of time. Opportunity for Growth: This position has the potential for growth for Outlet Team Members to have the opportunity to receive training to become an AHLA Hotel Supervisor Certification leading to managerial positions. As you demonstrate your skills and commitment, you can elevate your role within our organization. Our Culture: Empowered to Make a Difference At Pyramid Global, we believe in putting "People First." Our team is composed of talented, diverse, and passionate individuals who collaborate with respect and dedication. We empower our team members to make a positive impact not only for our guests, coworkers, and communities but also for themselves. Our mission extends beyond monetary compensation; we aim to create value for our associates through exceptional experiences, benefits, and opportunities for growth.