Job Purpose or Objective(s): The Pool Shift Manager assists the Waterpark and Pool operations Director to establish budget and financial goals; implement plans of marketing projects and staff training; and ensure the highest quality of guest services and products. Operate indoor/outdoor pools and waterpark, to include guest experience, encouraging cohesive service with F & B, team engagement, brand programs, safety enhancement, and risk elimination. You will report to the Water Park and Pool Operations Director.
Start Rate: $23.00 | Temp | Seasonal
Primary Tasks:
1. You will work cohesively with the daily food and beverage operations team to ensure compliance with all policies, standards, and procedures; exceed guest expectations, grow revenues, and maximize the financial performance of the department.
2. Monitor the development of Choctaw business strategies.
3. You will manage staffing levels to compliment positive guest service and guest volume, meet operational and safety needs.
4. Ensure that all pool/waterpark team members have proper safety, first aid, incident reporting, and risk training.
5. You will assist the Waterpark and Pool operations Director to monitor financial accountability for equipment and supplies.
6. Monitor all pool and waterpark equipment to ensure it is operating with maximum efficiency and that a preventative maintenance plan is in place and up to date.
7. You will oversee an sanitation, safety, and risk assessment program.
8. Establish challenging, realistic, and obtainable goals to guide operations and performance and hold team accountable.
9. You will monitor the department’s actual and projected labor to ensure goals are met and opportunities are identified and addressed.
10. Assist Director with the development of means to increase efficiency, including estimating cost and benefit, exploring new business opportunities, labor staffing models.
11. Perform all other assigned duties.
Requirements:
· Current CPR and AED certification required.
· Lead, influence, and encourage others; advocate sound financial/business decision-making; lead by example.
· Encourage and build mutual trust, respect, and cooperation among team members.
· Display the ability to reason and react calmly and quickly in an emergency.
· Evaluating situations and make solid decisions.
· Communicate with groups or individuals both orally and in writing.
· Prior aquatic experience in a supervisory role required
About the Choctaw Nation
The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.
BenefitsFree gym membership
Free access to employee health clinic
Free lunch for casino & resort associates
Earned wages access once per week for hourly Associates
Pet insurance
Paid vacation / sick time
Medical / Dental / Vision
401(K) with company match
College tuition reimbursement
Short-term disability, long-term disability, and family leave
Employee assistance program
Employee prescription program
CNO Paid Life Insurance
Teladoc
On-Site Dental Clinics (Jet Dental)
On-Site Mammogram Services
Free diabetes and hypertension monitoring benefit (Livongo)
Accolade- Concierge Benefits Program
Wellness Program that equals savings on health insurance cost (Virgin Pulse)
Maternity Care Program
(Benefits provided by the Choctaw Nation are based on employment classification)
CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions:Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS
Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category.
Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates.