Pool Supervisor (Shift Lead) Part Time • Santa Rosa Benefits: + Paid time off + Training & development Our amazing, mission-based organization is looking for a PART-TIME (20-25hours) FUN Supervisor! At British Swim School, Supervisors lead the onsite team of Swim Instructors and Deck Ambassadors to ensure day-to-day pool activities run smoothly. The Supervisor runs efficient customer service and site operations focused on retention of families through engaging relationships to secure further lesson bookings and to attract new customers. Adherence to British Swim School policies and procedures ensures that families expectations are met and exceeded. The Supervisor also is the day-to-day contact with the Pool Partner, making sure that relationship is running smoothly. Qualifications + Successful completion of British Swim School 60-Day IN -WATER Swim Instructor Training, Deck Ambassador training and POS (JackRabbit) training. + Confident in basic swimming skills + High School Diploma or equivalent. + Lifeguard Certified (provided by BSS) WE PROVIDE: + Excellent culture - mission driven managers that give back to the community and their staff + Opportunity for growth at a business with massive expansion opportunities + Structured, paid training (including lifeguard certification) + $2 dollar hourly increase AFTER successful completion of in-water aquatics training ($22 hourly after 60-day training) + PTO for part time and full time employees + Paid birthday time off + Highly competitive pay + Health benefits for full time employees + Company matched retirement account + Robust employee retention program + Happy, laughing, singing KIDS Successful candidates will be RELIABLE, NURTURING, ENERGETIC and love to have FUN. Main responsibilities include: + Greet families at the door and make them feel welcome and excited to be at British Swim School! + Create positive first impressions and conduct appropriate orientation for new families. + Ensure the deck is set-up, maintained during class and cleaned up at every shift. + Celebrate move-ups and birthdays with singing, photographs, and handing out take-home materials. + Post photos and videos to social media in a fun and personal way. + Get to know the kids and the classes so you can manage the class schedule, attendance, lesson board and report attendance. + Assist the parents with questions they have about their schedule, class notes and progress with their kids. + Travel to different locations based on schedule needs. Locations are between Santa Rosa and Rohnert Park. Experience working with children and a love of swimming is a plus! 18+ APPLY TODAY! Job Type: Part-time Salary: From $20.00 per hour Benefits: + Employee discount + Flexible schedule + Paid time off Experience level: + 2 years of supervising expierence Schedule: + Monday to Friday + Weekends as needed Compensation: $20.00 - $26.00 per hour Working at British Swim School is more than just a job; it’s a chance to create a lasting impact that could change a child's life. As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It’s a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water. While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach. We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the “Survival of the Littlest.” Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.