Job Objectives

The Population Health Clinical Navigator is part of the multidisciplinary Care Management team.  Responsibilities include outreach to patients to educate on appropriate utilization of health care services.  Requires collaboration with GRIPA and RRH care managers, physicians, other entities (insurance companies) and all other health care professionals at various sites of service.

A successful candidate must be able to:

Maintains a keen understanding of attribution, value based contracts and end goalsContinues to grow in knowledge of community resourcesEnsures timely and complete documentation following any patient and/or provider related contact per department documentation policy/procedure within electronic medical records to manage the population and promote care team communicationReports on successes as well as areas where there are opportunities of improvementPossesses and continues to build skills to enhance cold calls to patientsEducates patients about appropriate utilization of health care servicesEducates patients about improving communication with the health care teamEducates patients about select health screenings and conditionsEmpowers patient to problem solve, explore options of care and choose option that best fits their personal goals and desired outcomes.Directs patients to participate in use of community resourcesParticipates in employer contract specific initiatives, in collaboration with the care management teamReports on successes as well as areas where there are opportunities for improvementEngages in performance improvement activities to promote quality careEnsures timely and complete documentation into all information systems per department documentation policiesConsistently presents a professional image through personal interactions, telephone and e-mail communications, and appearance.Adheres to ethical, legal and practice standards of care management practiceSelf-monitors quality metrics to promote positive population health outcomes

A successful candidate must possess:

A collaborative spiritEffective communication skillsExcellent project management skillsDetail oriented and quality drivenFlexibilityStrong computer skills (competence in Microsoft Office, particularly Word, Excel and Outlook)

The Greater Rochester Independent Practice Association (GRIPA) is a physician organization made up of over 1400 primary care and specialty physicians and Rochester Regional Health serving patients in 10 counties in the Greater Rochester, New York area.  GRIPA is committed to high quality, innovative, cost-efficient health care for patients, employers, physicians, hospitals and insurers.  The GRIPA organization is a national model for physician/hospital partnerships.

We offer competitive wages, 401k plan, excellent health benefits and paid vacation time.

Required Experience:

3-5 years of experienceTwo year AAS Degree and/or comparable experience requiredPrior experience in a health care setting, and/or related business, physician office or hospital setting

Additional Requirements:

This position requires local candidates only. Fully remote or out of area candidates will not be considered.Remote work location / hybrid schedule will be considered

If interested, please forward your cover letter and resume to cori.wyman@rochesterregional.org or Alexandra.coykendall@rochesterregional.org

Or mail to:

Cori Wyman, Pharm.D., BCGP, CDCES

Vice President, Care Management and Pharmacy Services

Greater Rochester Independent Practice Association

100 Kings Highway South, Suite 2500

Rochester, NY 14617

EQUAL OPPORTUNITY EMPLOYER. Cognisight, LLC is an Equal Opportunity Employer and does not discriminate against any person because of race, creed, color, religion, national origin, age, sex, sexual orientation, gender identity, genetic information, protected veteran status, or disability.

EDUCATION:

BS

LICENSES / CERTIFICATIONS: 

BLS - Basic Life Support - American Heart Association (AHA), NP - Nurse Practitioner Certification - New York State Education Department (NYSED), OT - Occupational Therapist - New York State Education Department (NYSED), PT - Physical Therapist - New York State Education Department (NYSED), RN - Registered Nurse - New York State Education Department (NYSED)

PHYSICAL REQUIREMENTS:

M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

CITY:

Rochester

POSTAL CODE:

14617

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.
Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.