The Community Health Worker is the main point of contact for UVA Health patients as part of the Population Health Department to ensure access to medical services, support services, and educational resources. This position works in consultation with clinicians, Population Health case managers and specialists, social workers, and other medical center staff to coordinate services. The goals of the Community Health Worker are to ensure that clients have timely access to comprehensive medical care and social services and to promote and support client independence and self-sufficiency. The Community Health Worker will be supervised by the Director, Clinical Care Services, WellAWARE.

·       Works in collaboration with the UVA Health Population Health case managers, specialists, clinicians, and team members to identify clients at intake who are in need of Community Health worker services.

·       Complete patient screening to determine eligibility for Community Health worker services.

·       Collaborate and consult with staff to identify current clients who are in need of Community Health worker services.

·       Provide SDOH screening to each client enrolled in the program and connect clients with resources to remove SDOH barriers to healthcare.

·       Respond within 24 hours to requests for Community Health Worker services.

·       Provide feedback to the patient’s provider care team and others involved in the patient’s care or support.

·       Assist clients with establishing a primary medical home, transportation to health-related appointments, and assist with follow-up and scheduling of additional appointments.

·       Explaining the basics of wellness education, chronic health, and self-care.

·       Documentation into each client’s EMR using Epic.

·       Assist clients with goal setting, financial assistance, Medicare/Medicaid applications, or any other forms and applications needed.  

·       Connecting people with services; assisting with appointments and transportation.

·       Meet with clients at their homes, clinic appointments, or community events.

·       Acting as a liaison between clients and care providers and the navigation of a complex healthcare system.

·       Being a \"voice of experience\" and facilitating support and potentially education groups.

·       Other duties as assigned.

Position Compensation Range: $17.31 - $26.83 Hourly

MINIMUM REQUIREMENTS

Education: High school diploma or equivalent
Experience: None
Licensure: Certification as a Community Health Worker (CCHW) within 18 months of employment.

PHYSICAL DEMANDS

This is primarily a sedentary job involving extensive use of desktop computers. The job does require traveling some distance to attend meetings, see program enrollees, and manage program duties as assigned.

The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff.  We believe diversity is excellence expressing itself through every person's perspectives and lived experiences.  We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex, pregnancy, sexual orientation, veteran or military status, and family medical or genetic information.