Job Summary:

Who are we? 

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Artist Nation and Live Nation Network.  Ticketmaster.com is the global event ticketing leader and one of the world’s top five eCommerce sites, with over 27 million monthly unique visitors.  Live Nation Concerts produces over 22,000 shows annually for more than 2,300 artists globally.  Artist Nation is the world’s top artist management company, representing over 250 artists.  These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors. 

HOB Entertainment, a division of Live Nation Entertainment, offers exceptional club venues nationwide. House of Blues Venues provide several genres of live music, from Rock, Hip Hop, Country, Rock en Español, Blues, Jazz, Reggae and Pop. House of Blues venues are also known for their southern-style cuisine, juke-joint inspired atmosphere and the World Famous Gospel Brunch. 

House of Blues opened its doors on Thanksgiving Day in 1992, serving its first meal to the local shelters. Since opening, House of Blues has been committed to giving back to the community through the International House of Blues Foundation. 

Who are you? 

Passionate and motivated.  Driven, with an entrepreneurial spirit.  Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!   

The Role: 

Maintain restaurant & venue cleanliness in an efficient, professional manner and contribute to an excellent guest experience. Responsible for cleaning all areas of venue. 

Responsibilities: 

Perform table maintenance duties according HOB service standards  

Perform Opening/Running/Closing duties according to HOB Service Standards  

Respond to guest inquiries and requests in a courteous and polite manner  

Maintain line of sight/atmosphere control by circulating through work area throughout shift  

Keep floor neat, clean and free of food, trash and other obstacles throughout shift  

Clean all spills immediately, use floor signs to caution guests and staff  

Put all trash and recyclable products in proper receptacles  

Clean and stock line to par throughout shift  

Follow housekeeping standards per policy  

Operate trash compactor per procedures policy  

Ensure that trash cans/slim jims are clean, free of odor and lined  

Keep all dust pans clean and free of stuck on debris/odor  

Separate glass, cardboard and plastics per local codes  

Pre-roll and store table paper, per venue specifications  

Keep current on all standard operating procedures  

Stamp table paper with Music Hall advertisement stamp per venue policy  

Turn all lost and found items in to MOD  

Attend pre-shift meeting conducted by MOD prior to start of each shift  

Assist Other Employees as needed 

Cleans and dusts all areas of venue 

Sweep and mop floors 

Cleans and maintains restrooms  

Refills toilet paper, paper towel, sanitary napkin and soap dispense 

Cleans and polishes hardware such as doors, woodwork, door handles, push plates, kick plates, metal handrails, cigarette urns and drinking fountains 

Vacuums and spot clean rugs 

Replaces burned out light bulbs or report same to supervisor 

Maintains service rooms and storage areas in a clean orderly manner 

Maintains adequate supply of cleaning equipment, materials and supplies 

Uses cleaning tools such as mops, brooms, squeegees, cleaning cloths, sponges, pails, brushes, vacuum cleaners, etc.  

Removes waste paper baskets and containers, and empties same into trash containers and cleans area after trash has been picked up 

Reports all repairs required and safety and fire hazards to supervisor 

Observes safety standards and practices 

Additional general cleaning of venue 

Performs related duties as required or assigned within job classification 

Qualifications: 

Required:  

(State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or Equivalent 

Three or more years in cleaning services or related type work. 

Ability to read, write and follow written instruction 

Detail-oriented and team player with a positive “can-do” attitude  

Early Morning & Day time availability  

Sense of Urgency  

Time Management  

Kitchen sanitation standards  

Critical thinking and decision making  

High School diploma 

Tolerance of all cultures, music and art forms 

Preferred:  

High volume kitchen operations  

Food Service as either an Expeditor or Server in a high volume environment  

Exceptional communication skills  

Physical Demands/Working Environment: 

Work environment is fast-paced 

Position requires extended periods of prolonged standing, bending, stooping, reaching, and working on your feet 

Must be able to lift or move up to 50 lbs using proper lifting techniques 

Tolerance of loud noises 

If the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/index.html to join the Live Nation Entertainment team today! 

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa. 

EQUAL EMPLOYMENT OPPORTUNITY  
Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. 

HIRING PRACTICES 
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. 

Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.