Job Summary
Under direct supervision, uses skills gained through training and experience in the securities industry to assist in the utilization of a Portfolio Management System and Brokerage Accounting system to provide clients and internal departments with cost basis, gain/loss, pricing, corporate action information and performance reporting. Deliver superior client service through accuracy, timeliness and consistency. Enter data, review daily reports and research any discrepancies. This involves interaction with fellow colleagues and mid-level managers, other departments and branch associates.
Essential Duties and Responsibilities
• Assists with creating and maintaining thorough job procedures
• Inputs and maintains data on a Portfolio Management system and Brokerage Accounting system
• Monitors daily reports and resolves discrepancies
• Contributes feedback to overall improvement of the Portfolio Management and Brokerage Accounting systems and assists in implementing corrective actions as necessary
• Promotes effective coordination between multiple workgroups in functional areas
• Performs other duties and responsibilities as assignedJob Summary
Under direct supervision, uses skills gained through training and experience in the securities industry to assist in the utilization of a Portfolio Management System and Brokerage Accounting system to provide clients and internal departments with cost basis, gain/loss, pricing, corporate action information and performance reporting. Deliver superior client service through accuracy, timeliness and consistency. Enter data, review daily reports and research any discrepancies. This involves interaction with fellow colleagues and mid-level managers, other departments and branch associates.
Essential Duties and Responsibilities
• Assists with creating and maintaining thorough job procedures
• Inputs and maintains data on a Portfolio Management system and Brokerage Accounting system
• Monitors daily reports and resolves discrepancies
• Contributes feedback to overall improvement of the Portfolio Management and Brokerage Accounting systems and assists in implementing corrective actions as necessary
• Promotes effective coordination between multiple workgroups in functional areas
• Performs other duties and responsibilities as assignedKnowledge, Skills, and Abilities
Knowledge of
• Accounting, logic and analytical skills to understand how Raymond James brokerage, cost basis and performance systems operate
• Fundamental investment concepts, practices and procedures used in the securities industry
• Financial markets and products
• Financial service industry and specific knowledge of the functions and interrelations of the departments within Raymond James Financial
Skill in
• Learning and applying new information, skills and processes quickly and providing comprehensive and objective analysis
• Problem solving
• Organization and attention to detail sufficient to prioritize multiple tasks while working in a fast-paced dynamically changing environment
• Microsoft Office applications sufficient to produce documents, spreadsheets and email
Ability to
• Establish and maintain effective working relationships
• Handle stressful situations and provide a high level of customer service in a calm and professional manner
• Work well and support others in a team approach to problem solving as well as work independently when required
• Interact effectively with external and internal clients through both written and verbal communication
• Give customer satisfaction high priority and proactively address customer needs
• Manage multiple activities simultaneously to ensure timely and satisfactory completion of responsibilities
• Exhibit initiative and self direction when performing tasks
Educational/Previous Experience Requirements
Education/Previous Experience
• Bachelors Degree or equivalent work experience. A minimum of two (2) to three (3) years of general work experience preferred.
• OR ~
• An equivalent combination of education, experience and/or training.
Licenses/Certifications
• None required.Knowledge, Skills, and Abilities
Knowledge of
• Accounting, logic and analytical skills to understand how Raymond James brokerage, cost basis and performance systems operate
• Fundamental investment concepts, practices and procedures used in the securities industry
• Financial markets and products
• Financial service industry and specific knowledge of the functions and interrelations of the departments within Raymond James Financial
Skill in
• Learning and applying new information, skills and processes quickly and providing comprehensive and objective analysis
• Problem solving
• Organization and attention to detail sufficient to prioritize multiple tasks while working in a fast-paced dynamically changing environment
• Microsoft Office applications sufficient to produce documents, spreadsheets and email
Ability to
• Establish and maintain effective working relationships
• Handle stressful situations and provide a high level of customer service in a calm and professional manner
• Work well and support others in a team approach to problem solving as well as work independently when required
• Interact effectively with external and internal clients through both written and verbal communication
• Give customer satisfaction high priority and proactively address customer needs
• Manage multiple activities simultaneously to ensure timely and satisfactory completion of responsibilities
• Exhibit initiative and self direction when performing tasks
Educational/Previous Experience Requirements
Education/Previous Experience
• Bachelors Degree or equivalent work experience. A minimum of two (2) to three (3) years of general work experience preferred.
• OR ~
• An equivalent combination of education, experience and/or training.
Licenses/Certifications
• None required.At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:• Grow professionally and inspire others to do the same• Work with and through others to achieve desired outcomes• Make prompt, pragmatic choices and act with the client in mind• Take ownership and hold themselves and others accountable for delivering results that matter• Contribute to the continuous evolution of the firmAt Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:• Grow professionally and inspire others to do the same• Work with and through others to achieve desired outcomes• Make prompt, pragmatic choices and act with the client in mind• Take ownership and hold themselves and others accountable for delivering results that matter• Contribute to the continuous evolution of the firmAt Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates.  When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.