Description Amazon strives to be Earth's most customer-centric company where our customers can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience, Amazon continues to grow and evolve as a world-class e-commerce platform. In supporting this growth, the Amazon Finance Operations (FinOps) goal is to deliver seamless procure-to-pay, order-to-cash and payroll processes that enable Amazon’s ongoing geographical expansion across the globe. We seek a Customer Obsessed, Results Driven Portfolio Manager to join our global FinOps Program Management Office (PMO). We’re not an average company and this is definitely not your average Portfolio Management position. You’ll have the opportunity to really make a difference in a high growth environment where your ability to lead a portfolio of programs, projects and key improvement initiatives to ensure high value, quality delivery across the portfolio. This is an exciting, hands-on opportunity to join an area that touches every aspect of Amazon’s wide range of businesses globally. Who are we looking for? To succeed, you will be able to easily shift between macro and micro lenses and strategic and tactical activities, have a natural analytical way of thinking, diving deep into a problem, product and process and be able to explain difficult concepts to tech and non-tech users. Additionally, you will have a proven ability to learn quickly, distill complex scenarios into easily understandable synopses and communicate persuasively, in both written and verbal form. Key job responsibilities - Develop an in-depth understanding of Amazon’s products, business models, financial systems architecture and financial operations within a regulatory environment - Manage critical relationships with internal and external business and technology partners - Ensure transparency, alignment and clear communication of strategic programs and their resource impacts across the portfolio to key business and technology stakeholders - Create regular communication mechanisms on portfolio progress and challenges, and lead prioritization discussions on required adjustments - Lead goal alignment with portfolio stakeholders and PMO leaders - Deliver standardized, scalable, automated, solutions to ensure the PMO is delivering the right projects, at the right time, with the right resources - Prioritize the portfolio’s project requests and drive end-to-end process improvements that enable growth and deliver cost improvements A day in the life Portfolio Services this person will deliver: - • Portfolio build (intake), prioritization, analysis and reporting (Discovery) • Project and programme set-up & handover (includes tech team alignment) • Stakeholder engagement and analysis • Horizon Planning (OP1/OP2/MBR/QBR) • Value/Benefits management and reporting • Performance Monitoring and reporting (Portfolio KPIs and success metrics) • Monitor, review and report portfolio status by chargeback channel (AP/AR/Payroll/Compliance QBRs) • Portfolio Risk Management • Portfolio Change Control • Portfolio Quality Assurance Basic Qualifications - 3+ years of program or project management experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience using data and metrics to determine and drive improvements - Experience working cross functionally with tech and non-tech teams Preferred Qualifications - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.