Overview

Dignity Health Woodland Memorial Hospital is Yolo County’s largest health care provider serving the community since 1905. Woodland Memorial Hospital is a 108-bed acute care facility offering a comprehensive range of health care services in Yolo County including inpatient and outpatient surgical services a family birth center/labor and delivery emergency services home health services palliative care inpatient mental health care primary stroke care and cancer care services. With strong ties to our community we believe in providing compassionate high-quality health care to you and your family close to home. Woodland Memorial Hospital is part of Dignity Health one of the nation’s largest healthcare systems. For more information please visit our website here at www.dignityhealth.org/woodland.

One Community. One Mission. One California 

Responsibilities

Position Summary:

The incumbent serves in both roles as Point of Service and Scheduler.

Core Duties and Accountabilities:

Greet and assist patients using AIDET principles with general questions related to their coverage; and office protocolVerify and update patient demographics and insurance data on-line. Register new patients as necessaryCollect and accurately post receivables and balance daily depositSchedule cancel reschedule and coordinate patient appointments using the IDX systemCreate assign and work tasks in electronic medical records systemCollect patient data as required 
Qualifications

Minimum Qualifications:

High school diploma (or equivalent) requiredAbility to type a minimum of 35 words per minute requiredAbility to pass a clerical and 10-key test requiredGeneral computer experience requiredExperience with Windows-based operating systems requiredRequires:Ability to apply good judgment in a variety of confidential and sensitive situationsAbility to communicate and interact effectivelyaccurately and professionally with internal and external customers using AIDET principlesAbility to work independently with minimum supervision using time wiselyAbility to take instruction and follow established proceduresAbility to work under conditions that are ever changing with frequent interruptions and flexible hoursAbility to maintain timely accurate legible and complete records

Preferred Qualifications:

One (1) year of experience in a medical office practice including business and scheduling functions preferredKnowledge of insurance and billing preferredExperience with IDX systems preferredExperience with 10-key adding machine/calculator preferredWorking knowledge of the fundamentals of business communications and medical terminology preferred

***This position is represented by Service Employees International Union Local 250 and is covered by the terms and conditions of the applicable collective bargaining agreement.***