Remote, UNAVAILABLE, US
35 days ago
POS Support T1
Welcome page Returning Candidate? Log back in! POS Support T1 Requisition ID 2024-225835 Brand GPM Investments, LLC Position Type Full-Time Overview

POS Support (T1) associates will diagnose and correct problems negatively impacting sales and reporting, perform routine diagnostics on POS hardware and software in a break/fix environment requiring detailed resolution tracking in a ticketing system. 

 

Pay rate: $15.05 - $27.87

Responsibilities Understand and apply information from multiple sources: documents, spreadsheets, technical manuals, maps, wiring diagrams, and more.Apply analytical processes to identify, understand, and recommend solutions to recurring problems.Successfully resolve, at their root cause, non-routine problems using standard troubleshooting techniques and information from research and peers.Other tasks as assigned Qualifications High School Diploma.Preferred completion of some college coursework.Preferred one year in the field of technology and/or associate degree in Computer Engineering or another IT-related program.Ideal candidate will have minimum one-year Petroleum C-store retail management experience and minimum one-year IT Support experience in a remote environment.Strong analytical and critical thinking skills are needed.Familiarity with Verifone and other Petroleum C-store registers and site controllers is preferred.Desired CompTIA A+ and/or Network+ certifiedExcellent people skills, incorporating both written and verbal communication is requiredMust be able to work a flexible schedule including all shifts, nights, weekends, and On-Call as needed.Aptitude to quickly learn technical principles and terminology.Detail oriented with superior organizational skills.Must be able complete technical projects as outlined in a detailed scope of workStrong ability to prioritize tasks with a clear sense of urgency.Some overtime will be required. Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQs

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