Post Closing Specialist - Edina, MN
Anywhere
Job Responsibilities:
Review and verify the accuracy of all closing documents. Coordinate with branch to obtain any missing information or documentation. Verify wire confirmations, certified checks and confirm that all funds have been receivedand file is balanced. Complete Branch Wire Checklist. Initiate all wire request with National Wire Desk. Disburse funds according to the closing statement and ensure all parties receive the
correct amounts. Prepare and maintain accurate and complete post-closing files. Process 1099’s. Follow up on the recording of deeds and mortgages to ensure timely completion. Handle post-closing issues such as payoffs, escrow shortages, stop payments, outstanding
checks, refund issues. Provide exceptional customer service to all parties involved in the transaction.
Education / Experience
Demonstrated understanding of the real estate transaction including knowledge aboutthe different aspects of the “life of a file.”
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
volume paperless environment. People first approach- providing exceptional customer service to Escrow Officer, agents,
and other appropriate parties throughout the transaction process. Technical- ability to learn and navigate multiple software systems with a high level of
competency. Critical Thinking/Problem solving—the individual identifies and resolves problems in a
timely manner, gathers and analyzes information thoughtfully and maintains
confidentiality. Partnership/Collaboration—the individual remains open to others' ideas and exhibits
willingness to try new things. Oral/Written Communication—the individual speaks clearly and persuasively in positive
or negative situations to clearly advise and resolve any issues. Quality Assurance —the individual demonstrates accuracy and thoroughness and
monitors own work to ensure quality. Adaptability—the individual adapts to changes in the work environment, prioritizes and
manages competing demands, and can deal with frequent change, delays, or unexpected
events while remaining resilient. Building Collaborative Relationships – the individual develops, maintains, and
strengthens partnerships with agents and colleagues while providing information,
assistance, and support.
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