Professional’ Leveling Guide consists of jobs with a professional nature that require “learned knowledge” most often attained through advanced education and experience. This can include business and/or clinical professionals.

Market Summary
Manages complaint signal detection, trending, and post market quality surveillance. Executes post-market surveillance data analysis processes. Presents results and proposes escalations, corrective, and preventative actions. Monitors trends of specific complaint rates over time, part usage, and adverse event rates using data analysis techniques and statistical computing software.

Impact
• Entry Level position.
• Decisions have a minimal impact on results, productivity and/or expenditures.

Communication
• Interacts with internal stakeholders within own department, as well as external stakeholders which may include clients and customers.
• Influences internal and external parties, who typically have shared interests, to achieve short-term departmental and team objectives. Represents the organization within area of responsibility.

Innovation
• Recognizes and resolves basic, routine, or common problems requiring analytical skills.
• Problems and issues faced are neither difficult nor complex.

Knowledge
• Applies basic theories, skills and practices to accomplish work assignments.
• Typically requires a bachelor's degree without previous experience.