Posting Details Posting Details Position Title Outdoor Adventure Climbing Wall and Resource Desk Attendant Student Status Work Study Optional –You are not required to be a Federal Work Study Recipient to hold this position. Work Location Springfield Campus Department Campus Recreation Hiring Range 12.30/hour Department/Employer Operating Hours Weekdays and some weekends How many hours per week are required? Up to 12 Description of Primary Duties Greet all participants in a courteous, positive manner Facilitate and use sales software Give patrons basic climbing wall orientation Learn/use basic climbing wall management techniques Address inquiries or refer to appropriate personnel Lead all activities in a professional manner Answer patron questions Work cooperatively with fellow staff Complete other duties as assigned Required Qualifications Customer Service Problem Solving Time Management Equipment Inventory Effective Communication Risk Management Leadership skill Group Cooperation Skills Climbing experience is preferred Required Certifications Additional Qualifications Special Instructions to Applicants Only online applications are accepted. Contact Information Thomas Morris 417-836-8864 ThomasMorris@missouristate.edu Disclaimer Disclaimer (https://pa-hrsuite-production.s3.amazonaws.com/156/docs/397337.pdf) for off campus positions only. EO/AA and Diversity Statement Non Discrimination Statement Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict nondiscrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972. This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or military organizations associated with the Armed Forces of the United States of America. The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity/Affirmative Action/Minority/Female/Veterans/Disability/Sexual Orientation/Gender Identity employer. Inquiries concerning the complaint/grievance procedure related to sex discrimination, including sexual harassment and sexual assault, should be addressed to the Title IX Coordinator, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, TitleIX@missouristate.edu, 417-836-4252, or to the Office for Civil Rights. All other inquiries concerning the grievance procedure, Affirmative Action Plan, or compliance with federal and state laws and guidelines should be addressed to the Equal Opportunity Officer, Office for Institutional Equity and Compliance, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, equity@missouristate.edu, 417-836-4252, or to the Office for Civil Rights. (Res. Board Policies No. 70-11; Bd. Min. 10-28-11.) Posting Detail Open Date 01/29/2025 Close Date 02/24/2025 Posting Number 20250014STU Applicant Documents Required Documents + Resume Optional Documents + Certificate/License-1 + Certificate/License-2 Supplemental Questions Required fields are indicated with an asterisk (*). + * Are you a current Missouri State University Student? + Yes + No + * Are you on academic probation? + Yes + No + * Is your cumulative and/or semester GPA a 2.00 or better? + Yes + No + I don't know + * Would you be available to work during University breaks? + Always + Sometimes + Never + * Are you available to work during the summer? + Yes + No + Briefly describe your customer service experience. (Open Ended Question) + * Describe a time you encountered conflict and worked to resolve it. How did you compromise and/or work to maintain positive, professional, or kind relationship with the individuals involved? (Open Ended Question) + * Please share with us what diversity, inclusion, mean to you and why they are important? In your opinion, what is the most challenging aspect of working in a diverse environment? (Open Ended Question) + * Do you have any sales or climbing wall experience? If so, please explain. (Open Ended Question) + * What has been an experience you have had outdoors that has positively impacted your life? Do you have any experience recreating in the outdoors? If so, please provide a brief summary. (Open Ended Question) + * How many credit hours are you currently enrolled in? (Open Ended Question) + * Are you currently seeking a degree (or teacher certification) at Missouri State University? + Yes + No + I'm not sure.