About Working at Commerce Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you. Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. Compensation Range Annual Salary: $80,000.00 - $121,000.00 (Amount based on relevant experience, skills, and competencies.) About This Job The main purpose of this job is to protect, strengthen, and amplify the Commerce Bank brand at the corporate level. Reputation management, crisis management, storytelling and communications are primary functions. Essential Functions For an assigned scope, (e.g. Line of Business, Products, Channel, Content, Geography, etc.): + Act with higher level of independence with minimal oversight from direct manager and have a wider span of accountability and influence + Manage crisis communications, issues management and societal issues + May manage a cross-functional, cross-department, cross-product project team with minimal oversight from direct manager + Serve as subject matter expert and provide guidance and mentoring to team members + Lead PR, Brand and local marketing projects + Lead the identification, prioritization, and resolution of customer experience issues + Coordinate department/segment /corporate/strategy projects as needed + Perform other duties as assigned Knowledge, Skills & Abilities Required + Advanced knowledge of public relations best practices and bank marketing regulations + Strong reputational management and informal leadership skills + Strong ability in identifying and resolving customer issues + Ability to respect, protect and maintain highly confidential and sensitive information + Ability to display sound judgment and creative problem-solving skills + Strong fiscal responsibility and understanding of how to present a business case + Customer service skills and the ability to develop and manage an Agile Marketing work environment + Ability to show critical thinking and listening skills and connect quickly with internal clients + Ability to ask questions, offer solutions, retain information and apply details to future situations + Proactive in finding ways to assist team members and streamline processes + Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities + Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills + Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values + Basic level proficiency with Microsoft Word, Excel, Teams, and Outlook Education & Experience + Bachelor’s degree in Marketing, related field or equivalent combination of education and experience required. Master’s degree preferred. + 8+ years marketing or public relations experience required + 3+ years experience leading project teams preferred + Financial services experience preferred + Informal leadership experience preferred **Level of role is determined by knowledge, experience, skills, abilities, and education *** For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the PR & Brand Strategist II & Senior job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $80,000 to $121,000 annually. #LI-Hybrid The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here (https://careers.commercebank.com/us/en/benefits) to learn more. Location: 8000 Forsyth Blvd, Clayton, Missouri 63105 Time Type: Full time Commerce Bank has been awarded numerous awards for our company culture. We have been included on distinguished lists such as Forbes’ Best Midsized Employers, Forbes’ Best Employers for Women, and Korn Ferry’s Engaged Performance Award. You’ll see the difference for yourself when you join the team. Why Commerce? (https://www.commercebank.com/careers/about-commerce) Inclusion at Commerce How to Join Our Team (https://www.commercebank.com/careers/how-to-join-our-team) Want to be notified of positions that fit your preferences? Follow these easy steps: + Create a Candidate Account at the top of the page by selecting "Sign In" upper right corner + Sign-up up for Job Alerts + We’ll contact you about positions that match your skills and interests Equal Opportunity Employer Commerce Bank is proud to be an Equal Employment Opportunity employer and believes that every individual should have the opportunity to work at a job for which he, she or they qualifies. We celebrate diversity and do not discriminate based on race, color, ancestry, ethnicity, gender identity, gender expression, sex, sexual orientation, disability (including physical or mental handicap), age, veteran status, military status, national origin, religion, pregnancy status, marital status, genetic information, or any other status protected by applicable federal, state or local law.