Description

Bilingual Creole is a plus

Must be expereinced with Insurance Plans and Authorizations

Summary:

The Medical Office Coordinator is responsible for greeting patients, answering phones and scheduling appointments. The collection of accurate patient demographics, insurance verification, referral processing, and various other areas of data entry. Coordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, overseeing the front desk, confirming appointments, and ordering office supplies. Will be responsible for charge entry and patient balance processing and the daily reconciliation of charges and payments.

Responsibilities:

Greeting patients, answering phones and scheduling appointmentsCollection of accurate patient demographicsAnswers telephones in a prompt and courteous mannerInsurance verificationReferral processingWill be responsible for charge entry and patient balance processing and the daily reconciliation of charges and paymentsDisplays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situationsEnsures that all contacts with patients, the public, physicians and other personnel are carried out in a friendly, courteous, helpful and considerate mannerManage, copy, and review medical records to ensure accuracyCoordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, overseeing the front desk, confirming appointments, and ordering office supplies

Education/Experience:

Include minimum education, technical training, and/or experience required to perform the job.

High School Diploma/GED5 years of experience in a Physician Practice requiredCompletion of Medical Office Assistant program preferredHealthcare management/administration certification preferredEMR/EHR experience preferred, NextGen or Athena experience preferredProficiency in a windows environment with a working knowledge of Word, Outlook, and the Internet is requiredWillingness to be flexible and adaptable in a complex, matrix environment

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