Position Summary Plans, organizes, and directs the day-to-day clerical operations of practices. Serves the liaison between Med Center Health facilities and practice physicians. Assists with marketing, scheduling, and organization of the practices services and office operations. Minimum Qualifications Work Experience Two years of experience progressively responsible medical office clerical or medical billing required.  Experience working with physicians in a professional setting preferred. 
Education Bachelor's degree in Health Care Administration, Business Administration, or related field (OR) equivalent experience required. 
Certifications/Licensure None required. Leadership Performance Standards Delivering Results Oversees and provides direction to staff members related to completion of work, work schedules, and work assignments within established policies and procedures of Med Center Health. Provides leadership in problem identification and resolution, and coordinates resolutions in collaboration with department leader. Staffing and Development Assists with hiring, training, development, and retention of employees who have the appropriate level of job knowledge, skill and overall fit to the department and to the organization. Communicates job performance expectations and provides performance feedback that facilitates development. Provides input in the completion of and the delivery of employee performance evaluations and actively addresses employee performance concerns through conflict-resolution. Cultivating a Strong Workplace Actively champions employee engagement. Is well aware of employee morale and intervenes appropriately to maintain high levels of employee morale and engagement. Fosters a team atmosphere and facilitates open communications to support Med Center Health’s mission, vision and values. Encourages teamwork among staff; facilitates resolution of team conflicts and promotes respect between all team members and across the organization. Financial Performance Provides input in the development and management of the department budget. Assists department leader with analyzing costs, developing programs to assure compliance with budgetary constraints and providing justifications for budget variances. Job Specific Performance Standards The duties listed below are a summary of the major essential functions of this position. The position may require other duties, both major and minor, that are not mentioned, and specific functions may change from time to time.
  Serves as liaison between Med Center Health departments and practice physicians regarding practice operations such as meetings, updates, and other planning provisions of medical care.  Ensures practice policies/procedures are integrated within the practice to assure an outstanding patient care experience and quality of service.  Maintains communication and collaborates with Vice President regarding the services provided and progress of the practice.  Processes correspondence, reports, and other forms relative to practice with ensured accuracy. Maintains daily census reporting information. Assists with credentialing information as needed. Prepares standardized practice reports and monthly reports as needed.